676 Reviews of Audi Denver - Service Center
service I think Jarrad did a great job! He was great to deal with, on top of "things", very professional. I would use him as my service manager again! I think Jarrad did a great job! He was great to deal with, on top of "things", very professional. I would use him as my service manager again! More
Car service I had my car serviced with Audi and everyone I encountered was so friendly! My service representative was honest and gave me a detailed overview of wh I had my car serviced with Audi and everyone I encountered was so friendly! My service representative was honest and gave me a detailed overview of what was recommended for my car. I also received a video of the technician going over the overview of my car-very cool! I felt very pleased with the experience I had with Audi. More
Audi Denver Service Appointment was Comfortable I took my A5 Sportback in for the 1-year anniversary servicing. The entry garage is clean, modern, and my name was up on a flat panel screen. Check in I took my A5 Sportback in for the 1-year anniversary servicing. The entry garage is clean, modern, and my name was up on a flat panel screen. Check in was efficient. I decided to wait as I had 2 hours to spare. The actual time was slightly over 2 1/2 hours, a bit longer than told at the beginning. The waiting area near the showroom is pleasant, and WIFI worked well. Luckily, I had my iPad with me to pass the time. Large flat panel TV’s are also in the waiting area. Bottled water and soda is available at no charge, and small snacks such as bags of salted peanuts are free. I would have liked more variety of complementary food as I’ve seen at Kuni Lexus for my other car. No cookies, fruits, or really anything unless paying for it at the waiting area cafe. This seems to fall a bit short. Overall, it’s still a good place to wait while having the Audi serviced. More
Efficient caring funyeam Ryan has excellent team. They allowed me to delay my appt so I could do the flower show. Took car early. Finished as promised. Showed me how to use a Ryan has excellent team. They allowed me to delay my appt so I could do the flower show. Took car early. Finished as promised. Showed me how to use a feature and had me demonstrate i could do it myself. Fixed tire pressure alert and taught me when to worry and how to fix if all was well. Car drives better and new features turned on Recall service done. Everyone seemed to be having fun as they teamed up to deliver customer centered service. I had s good time top. More
Wheel repair by McDonald Wheel was scratched and dent damaged by Sears Auto Shop, when they were attempting to repair a nail in tire, under their hazard coverage. MeDonald to Wheel was scratched and dent damaged by Sears Auto Shop, when they were attempting to repair a nail in tire, under their hazard coverage. MeDonald told me they refinish wheels, and I was directed to Derrick at their 8041 S. Grant facility. It was explained that they do not normally have customers come to this repair facility, however they were very willing to help, and I took my damaged wheel... Derrick made the repair experience Exceptional, and fast, as well as the quality of the repair great! Derrick is the type manager we all wish all were like: great communication, great service, and made me proud to be a long-time McDonald customer, and will be forever... More
Vacation Interrupted While traveling to Denver, the engine light on our 2012 Audi Q5 came on. Knowing we would be in the area for a couple days, it was only smart to cont While traveling to Denver, the engine light on our 2012 Audi Q5 came on. Knowing we would be in the area for a couple days, it was only smart to contact the local dealership for service. What we found out, once we arrived, is that we made the best decision possible. The problem was diagnosed and the service department worked with our local dealership and extended warranty company to fix the problem and get us back on the road. We were able to enjoy ourselves while the servicing was being completed with the use of a 2018 Q5, as our loaner. Our vehicle has never run better and we plan on having Audi of Denver continue to service our vehicles in the future. The caliber of service we received from the Service Department personnel and all the other interactions we had with the dealership employees was first class. More
Excellent service We appreciated your prompt and professional service. We had been trying for while to get this work done so thank you for accommodating. Very good cust We appreciated your prompt and professional service. We had been trying for while to get this work done so thank you for accommodating. Very good customer service! More
Outstanding Service This was my second service visit, and once again, everything from start to finish was exceptional! I had purchased my Audi from a different dealership This was my second service visit, and once again, everything from start to finish was exceptional! I had purchased my Audi from a different dealership and took it to their service dept. and it was a horrible experience. I called Audi Denver, got scheduled within a couple days, and the service is the best I’ve ever had in the 30+ years I’ve owned an automobile! More
Regular maintenance, repairs, and recall work. My service advisor, Stan, was great to work with - very professional and courteous. He answered all of my questions concerning the repairs and warrant My service advisor, Stan, was great to work with - very professional and courteous. He answered all of my questions concerning the repairs and warranty work and provided updates (which was very helpful). Great customer service! More
Stan is the man! Really fast, simple and easy. I had warranty work performed and Stanley made it a total breeze. I would definitely recommend Audi Denver and him for a Really fast, simple and easy. I had warranty work performed and Stanley made it a total breeze. I would definitely recommend Audi Denver and him for any and all service needs. More