Audi Denver - Service Center

A bit on the pricey side, but service is excellent. Service department is excellent, knowledgeable, and thorough. A bit on the pricey side, but that's to be expected with a dealership. No up-selling un Service department is excellent, knowledgeable, and thorough. A bit on the pricey side, but that's to be expected with a dealership. No up-selling unless they honestly think you need the work I have traditionally had good luck negotiating deals on new car leases, so sales staff appears motivated to close deals, which is commendable. Only con I can think of is when we last leased an Audi from this dealership, the salesperson was not knowledgeable AT ALL regarding the cars, which made making a buying decision difficult. Considering all the free time salespeople typically have between customers, they ought to be able to write from memory the owner's manual for every car in the Audi line! Hopefully staff-wide product training in the interim has corrected this issue. More

Outstanding service staff The staff members in the service department are polite, knowledgeable, and provide an outstanding level of customer service. I wouldn’t hesitate to r The staff members in the service department are polite, knowledgeable, and provide an outstanding level of customer service. I wouldn’t hesitate to recommend. Thank you. More

Chris Hancheck always delivers! Chris is the best service advisor! He knows me by name when I arrive and always has my paperwork and loaner ready to go. He keeps in contact with me o Chris is the best service advisor! He knows me by name when I arrive and always has my paperwork and loaner ready to go. He keeps in contact with me on my vehicles status and to top it all off is always pleasant and does it with a smile! More

Great service. In and out. Nice job Audi. From check in to check out the experience couldn’t be better. The experience will keep me coming back. Thank you Audi! Nice job Audi. From check in to check out the experience couldn’t be better. The experience will keep me coming back. Thank you Audi! More

60K Audi Service Stanley provided EXCELLENT customer service! McDonald Audi's facility is wonderful and all of the employees are great to work with! I've been using Stanley provided EXCELLENT customer service! McDonald Audi's facility is wonderful and all of the employees are great to work with! I've been using their services for over a decade. More

Repeat customer We have been driving Audi's for years and have always purchased from Denver Audi (McDonald). Never disappointed in their sales department, always wor We have been driving Audi's for years and have always purchased from Denver Audi (McDonald). Never disappointed in their sales department, always working with the same sales agent as well. Service is good but oftentimes takes longer than expected so get loaners. We purchased a new car while we waited for a service on our old car. More

25000 mile service on Audi S4 Got processed quickly. The line of cars is a little daunting when you first arrive at the Audi service department, but everything moved pretty quickly Got processed quickly. The line of cars is a little daunting when you first arrive at the Audi service department, but everything moved pretty quickly. Everything was done correctly and timely. No complaints. More

Service on Recall Notice Fast, friendly and quality service. Needed to have work done for fuel rail recall and Dave set me up with a lyft ride to and from at times that worke Fast, friendly and quality service. Needed to have work done for fuel rail recall and Dave set me up with a lyft ride to and from at times that worked for my schedule. More

4 year old car bad shimmy Tires were wearing unevenyly and it badly needed an alighnment. got a reservation for 48 hours later and finished in half a day. the way things shou Tires were wearing unevenyly and it badly needed an alighnment. got a reservation for 48 hours later and finished in half a day. the way things should work. More

My experience was outstanding. Everything was taken care of in a most efficient manner. I appreciated the use of a loner car as well as the video text from the technician giving me Everything was taken care of in a most efficient manner. I appreciated the use of a loner car as well as the video text from the technician giving me an update on my car. More