Audi Devon - Service Center

Bill Finn in service department is friendly, very helpful and patient explaining things. Great service. Greatly appriciate loaner car provided, very convenient for someone on to go like myself. helpful and patient explaining things. Great service. Greatly appriciate loaner car provided, very convenient for someone on to go like myself. More

Smooth experience for service and Inspection. I was pleased with my service for service and Inspection and car loaner. Employees are top notch professional, polite and efficient. I would recomme I was pleased with my service for service and Inspection and car loaner. Employees are top notch professional, polite and efficient. I would recommend Audi Devon to friends. More

In and Out Inspection Team was prepared formy arrival, started right way, comfortable waiting environment with good social distancing options, ( I did not opt for a "loaner Team was prepared formy arrival, started right way, comfortable waiting environment with good social distancing options, ( I did not opt for a "loaner") and it was completed quickly. More

Efficient, friendly, pleasant experince. It's great to have a car service provider that you can fully trust for car maintenance. They do a great job explaining findings and recommendations. It's great to have a car service provider that you can fully trust for car maintenance. They do a great job explaining findings and recommendations. The service, and car loaner system is terrific. More

Because the subject of this review is now 24 years ‘young’, sometimes parts must be acquired outside the dealer because they are no longer available and the dealer is *still* happy to service it, ofte ‘young’, sometimes parts must be acquired outside the dealer because they are no longer available and the dealer is *still* happy to service it, often while waiting! Can’t say a single bad thing. More

Q8 Fixed!! Soon after taking delivery of my new Q8 I experienced the dreaded start stop hesitation. Thanks to a software update the Q8 drives link a super SUV. Soon after taking delivery of my new Q8 I experienced the dreaded start stop hesitation. Thanks to a software update the Q8 drives link a super SUV. Thanks to the service department for completing the updates in just a day. Wow what a difference. Just wish that they would have washed the cars as promised. My Porsche and Mercedes dealers never return a dirty car to me after service. I understand that it was raining when they performed the updates and test drives, but it was hot and sunny upon pickup. More

Front Brakes Made three trips to the dealership and the brakes still squeak. For $1200, I would have thought they would have some room to put new pads on by the t Made three trips to the dealership and the brakes still squeak. For $1200, I would have thought they would have some room to put new pads on by the third trip back. More

What makes me happy! We have always had a very pleasant experience when visiting Audi Devon. Both Sales and Service are very friendly and always willing to do whatever it We have always had a very pleasant experience when visiting Audi Devon. Both Sales and Service are very friendly and always willing to do whatever it takes to keep a happy customer. The facility is always clean and inviting so I never feel that I can't sit for a few hours, if need be. They always make me feel comfortable. More

Car not starting or holding charge. After speaking to Audi of Devon, they were pretty certain my battery wasn't coded. Bc I had just had a new battery put in at pep boys. So we went off After speaking to Audi of Devon, they were pretty certain my battery wasn't coded. Bc I had just had a new battery put in at pep boys. So we went off that premise. It turned out to be a alternator and not the battery(in fact the battery didn't even needed to be coded. I was told that I received a discount but didn't see how much was taken off. ALSO: my convertible top wasn't working and my Audi service coordinator said that the top was going up and down properly and I was relieved since they didn't work on my top. But on the day of picking it up, my service coordinator (Bill) said that the top was no longer working. Since then, my top has never even moved. It was on and off working before I had it in the shop And now the top will not do anything. Which makes me think it never did work when it was in the shop at Audi. Operating on the premise that my battery needed to be coded was the only reason I brought my car there, when it turned out to be something else, it was already too late and had to get it done there. I probably could have had it done much cheaper somewhere else. Was very disappointed as I thought this Audi of Devon was supposed to be one of the best Service shops of Audi in the nation. Very disappointed. More

Excellent Service Right from the time I made the call for an appointment until I picked up my car after it was repaired, Bill Finn made the experience very pleasant for Right from the time I made the call for an appointment until I picked up my car after it was repaired, Bill Finn made the experience very pleasant for me. I really appreciate his help. He explained the issue clearly to me and made sure all repairs needed were done. Excellent service. More