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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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January 28, 2020

Exceptional service and ameneties Beautiful new facility with great amenities, courteous staff and very prompt turnaround of my car while I waited. They even washed my car and made me More

by CALVIN JOHNSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
NA
Feb 07, 2020 -

Audi Devon responded

A big thanks for the 5 stars, Calvin! We really appreciate you taking the time to share your experience so that others can see what it's like to do business with us here at Audi Devon. We're so happy you enjoyed your service visit and we hope to assist you again in the future!

January 28, 2020

Simply the Best Been going to Devon Audi for years and the service department has performed professionally every time. Bill Finn is a top notch advisor and the facil More

by Trevor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jan 28, 2020 -

Audi Devon responded

Trevor, thank you for taking the time to review Audi Devon. Bill will appreciate your positive feedback. We look forward to working with you in the future!

January 26, 2020

Service was good but does not justify the high filler cost. The same service using Audi parts will cost cost half the money at other reputable places More

by BILL.MIHALOPOULOS
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 27, 2020 -

Audi Devon responded

Hi Bill - Customer feedback is important to us and I appreciate you posting about your recent service visit. We strive to keep our prices competitive and I will take this into consideration moving forward. Thank you for allowing us the opportunity to assist you! Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

January 26, 2020

High Service Pricing - Short-Term Gain - Long-Term Loss Staff is always professional. But there is an unwillingness to work with customers on service repair pricing that is 'off-putting'. $XX.00 evaluatio More

by MIKE.JOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Employee I worked with not listed above....
January 23, 2020

Audi Devon Service As always, my service experience at Devon Audi was excellent. I was greeted with friendliness and kept abreast of everything including updates during More

by ABOBBIECHAMBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn and Lee, service manager
Jan 23, 2020 -

Audi Devon responded

Thanks for taking the time to write such a positive review. At Audi Devon, customer feedback is important to us. We are so thrilled to know you had a pleasant experience with our team. We wish you safe travels!

January 22, 2020

I could not imagine getting better service than what I got. My most recent service encounter to address an A4 timing chain issue in early January, 2020 lasted about a week. One would think that this experience More

by CATHERINE.CONNOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Jan 23, 2020 -

Audi Devon responded

Catherine, thank you for the review! We agree - Bill is an exemplary member of our team at Audi Devon, and we are so pleased to hear that you enjoyed working with him! We are glad that we were able to resolve your issue, and we look forward to working with you again sometime!

January 22, 2020

Bought an S5 CPO cab from them in 2019 (very smooth sales experience, they did a great job) but have had a lot of trouble with the car (for example: the doors don’t open when it’s cold so I can’t get in. The More

by sean
Recommend Dealer
No
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

The dealership has been great over the past 3 years. We have had 3 cars serviced at this location and will continue to have our cars serviced here going forward. More

by James C.
Recommend Dealer
Yes
Employees Worked With
Mike Curry
Jan 21, 2020 -

Audi Devon responded

James, thank you for the 5-star review! We are honored that you have done business with us at Audi Devon for the last three years, and we look forward to working with you for years to come!

January 17, 2020

Service was excellent . Johnny kept me advised on the status of my service throughout the day and arranged for transportation to and from the dealership. More

by Paoli Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Louangphom
Jan 17, 2020 -

Audi Devon responded

Paoli, it is great to hear you enjoyed your visit to Audi Devon! We make customers a top priority and we love receiving positive feedback. Johnny and the rest of our team look forward to working with you in the future for anything your vehicle may need!

January 17, 2020

Excellent service experience, every time! I purchased my Audi A5 from this dealership 7 years ago, and and they have serviced my car since. My car still runs like new and my occasional service More

by DR.BODAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy (phones) Mike (front desk)
Jan 17, 2020 -

Audi Devon responded

Thank you for the kind review! It means a lot to hear from a longtime Audi customer that our dealership lives up to the values of the brand. We are grateful that you choose to do business with us here at Audi Devon, and we look forward to seeing you and your Audi A5 again!

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