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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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December 23, 2019

Simply outstanding! From the time I called to make my first appointment at Audi Devon, until I picked up my car, the people there could not do Endor me. My service consul More

by MICHAELTECCE1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom
Dec 24, 2019 -

Audi Devon responded

Michael - Thank you for the wonderful feedback! We are so happy to hear that John and our team earned your five stars. Safe travels from all of us at Audi Devon!

December 19, 2019

The best I travel an hour to have my car serviced at Audi Devon even though there are dealerships closer to my home. The service department is top notch and a More

by barb.behar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McKinley, Demery Hanna, Gina Macerato
Dec 19, 2019 -

Audi Devon responded

Thank you for the review! We are so grateful that we earned your business here at Audi Devon. Providing top-notch service is our highest priority, and it means a lot that you drive an hour to work with us. We look forward to seeing you again!

December 19, 2019

First service experience And it was a great one the team at Audi Devon knows how to take care of their customers from point of entry through exit. Couldn’t ask for anything m More

by mark_berger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service team
Dec 19, 2019 -

Audi Devon responded

Thank you for the review! We are so pleased to hear that you enjoyed your first service experience with us here at Audi Devon. We hope to work with you for many visits to come!

December 19, 2019

always top notch service Bill Finn and the Audi Devon team is always wonderful to work with! Bill Finn and the Audi Devon team is always wonderful to work with! More

by ANDREA33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Dec 19, 2019 -

Audi Devon responded

Thank you so much, Andrea! We are lucky to have you as part of the Audi Devon family.

December 18, 2019

Devon Audi Service This is a first rate dealership with a consistently high performing service department. Their service consultants are professional, knowledgeable and More

by RGDELORENZO284
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Dec 19, 2019 -

Audi Devon responded

"Professional, knowledgeable and courteous" are all words we love to hear! Thank you so much for the rave review of our Service Department. We are thrilled that you can depend on us to take excellent care of you and your vehicle. We'll see you next time at Audi Devon!

December 18, 2019

Fine service rendered on time. I went in for a tire check because of a suspected leak and it became necessary to replace all the tires because of wear. While I wasn't happy with the More

by PHIL.COTTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws; Bill Finn
Dec 18, 2019 -

Audi Devon responded

It was our pleasure to assist you, Phil. We understand that the auto repair process can be challenging and are glad that our team could make it as convenience as possible. Thank you so much for trusting Audi Devon with these repairs! We wish you safe driving.

December 18, 2019

Great again Appreciated the good advice with regards to changing summer to snow tires. We were not sure that the old tires would fit -- but service came up with More

by JUNEW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill finn
Dec 18, 2019 -

Audi Devon responded

It was our pleasure to assist you! We love to hear that you drove home from Audi Devon as a happy customer and ready for winter. Thank you!

December 18, 2019

Disappointed I brought my car in to have the decorative panel replaced that was broken by Audi technicians while replacing the door lock. When I picked up my car a More

by DML037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2019 -

Audi Devon responded

We are grateful for your loyal business and hate to see that you're disappointed. I certainly want to make things right here but without your name I won't be able to find your contact information. Would you please call me at your earliest convenience? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

December 17, 2019

Great Serrvice Department Thanks Bull Fin, This is a most unfortunate requirement for the survey. I would have ignored answering if the dealer hadn't provided such excellent More

by GSMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
Dec 17, 2019 -

Audi Devon responded

Thank you for the kind review! We are so grateful that you took the time to leave us 5 stars. Providing excellent service is always the goal here at Audi Devon, and we couldn't be happier to know that we succeeded.

December 16, 2019

Great experience Audi Devon makes scheduling and drop-off easy and quick. Their friendly staff does a great job of explaining what they have done or will do, as well a More

by JEFFKEEPMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall my specific service writer's name, as I was in and out quickly.
Dec 16, 2019 -

Audi Devon responded

Thank you for the review! We are so pleased to hear that you enjoy working with our service team here at Audi Devon. We are looking forward to working with you for years to come!

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