
Audi Dominion
San Antonio, TX
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461 Reviews of Audi Dominion
My vehicle needs are always front of mind. Paloma and Mojda in the service department are both promptly responsive and genuinely helpful. I love the complimentary car wash. Thank you Mojda in the service department are both promptly responsive and genuinely helpful. I love the complimentary car wash. Thank you More
Never ever have service done here if your car is out of warranty. My Q7 with 77k miles needed the oil breather valve replaced for the 2nd time in 3 years. This is a $270 part that requires super charger re warranty. My Q7 with 77k miles needed the oil breather valve replaced for the 2nd time in 3 years. This is a $270 part that requires super charger removal to replace. Total bill $2,560. They screwed up and gave me the detailed itemized invoice they send Audi - $1,243, parts and labor. Audi Dominion charged me a $1,317 unexplainable mark up to install a $270 part. For what was really $2,000+ in labor charges Audi Dominion was able to finish my car in a day with 1 tech. Miracles do happen. To make me feel better the service manager told me that if I'd gone to another repair shop and had the work done for $1,200, they would not have used genuine Audi parts. You mean the $270 genuine Audi part that failed in 30k miles and cost me $2,500?! Stay away from this dealership unless your car is under warranty. I had a similar issue with them last year with a $3,500 air suspension repair. Same genuine Audi part failed twice in a short period if time, but outside the 12 month warranty. Good thing I didn't see the Audi Dominion mark up on that one! More
Always prompt and courteous- great staff. Always get my car in and out quickly. I got a courtesy vehicle which took less than 5 min and was great as well. car in and out quickly. I got a courtesy vehicle which took less than 5 min and was great as well. More
Have bought cars from the Cavender Family for fifty years. All great but Dominion Audi is the greatest! Beautiful cars and tremendous service. Can't wait to see what Audi has for us next! years. All great but Dominion Audi is the greatest! Beautiful cars and tremendous service. Can't wait to see what Audi has for us next! More
Audi Dominian’s service department has been awesome to work with! I’ve had several issues with my A7 prior to moving to San Antonio. Since moving here Adam has been my advisor and it’s been a wonderful ex work with! I’ve had several issues with my A7 prior to moving to San Antonio. Since moving here Adam has been my advisor and it’s been a wonderful experience given the circumstances. He has been very proactive in figuring out the issues and exceptionally detailed when providing feedback. More
Really enjoyed Richard’s service. He was responsive to me even on his day off. He cared about making sure I got a great experience from Audi Dominion. even on his day off. He cared about making sure I got a great experience from Audi Dominion. More
Horrible experience at this dealership. I purchased a used car for my son's 16th Birthday. After having the car for 30 days and less than 400 miles driven, the check engine light came on and the dealers used car for my son's 16th Birthday. After having the car for 30 days and less than 400 miles driven, the check engine light came on and the dealership wanted nothing to do with me. I understand it was a used car, and I wasn't asking for a free service, but it would be nice if they would stand behind their name and offer to do a diagnostic or at least act like they care. More
Adam was our service adviser and was spectacular! We were in town from Dallas and and had a computer glitch with our Q7. He took care of everything without any problems and put us in a loaner car for t were in town from Dallas and and had a computer glitch with our Q7. He took care of everything without any problems and put us in a loaner car for the weekend. Top Notch!! More
This service experience was excellent. Gold a standard. Kristen did an excellent job in communicating every step of the process. I would recommend this service to anyone Kristen did an excellent job in communicating every step of the process. I would recommend this service to anyone More
Great service! Everyone in the service department is very courteous and helpful. My service advisor went above and beyond to accommodate my automotive repair needs. courteous and helpful. My service advisor went above and beyond to accommodate my automotive repair needs. More