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Audi Dominion
San Antonio, TX
463 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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463 Reviews of Audi Dominion
September 06, 2018
Great Audi Experience. The experience we have had has really made owning and driving a Q7 very comfortable and relaxed knowing that Audi Dominion with staff like Mojda Abdul The experience we have had has really made owning and driving a Q7 very comfortable and relaxed knowing that Audi Dominion with staff like Mojda Abdulrashid will be there if and when you have any need to reach them. She has been both very professional and courteous. More
by O.Ok
Employees Worked With
Mojda Abdulrashid
August 22, 2018
Worst experience of my life!!! If I could I would rate it a zero!!!!Absolutely horrible service by Felipe and his manager William. They left us at the table saying Will was going t If I could I would rate it a zero!!!!Absolutely horrible service by Felipe and his manager William. They left us at the table saying Will was going to go ask "the boss" if they could agree on the price-we were at a difference of $500 at this point.Within seconds of leaving us Felipe returns and says he needs the NADA papers that he left at our table. He then shakes our hands and says that "it was a pleasure doing business with us", takes the papers and leaves. He even said to us earlier that he provides the customer service but the final numbers are crunched by his manager and us. So we thought, he had done his part and was excusing himself. we waited for Will to come back. We were left waiting FOR AN HOUR sitting there. I walked in front of them at least 3 times, we peaked and looked up from the cubicle and made eye contact with them many times. At no point did Felipe come and say"what more can we do", or why are you still sitting here, or have you changed your mind. Why wouldn't he come and ask if he could facilitate things further. When we finally asked what was taking so long, they said "Felipe had told us there was no deal and we thought you were just talking and hanging out." It was 8:15 pm by this time. We got there at 5:30!My husband and I were NEVER told that we had no deal, never did he say please talk it over and let us know if you change your mind. We both are physicians and feel that we are intelligent enough to hear the message clearly of "no deal" and leave. We could find better places to talk and hang out. As the minutes were ticking we are thinking someone will communicate with us.( Now I know why the other staff members were giving us weird looks like "why are you still here". )I feel so humiliated. We were their "entertainment " for the evening. Felipe and Will and Milad They all were in on it. When we addressed it with them as to why they left us hanging for so long, would not check on us/approach us- even out of curiosity as to what was keeping us there, Felipe kept insisting that he had communicated that there was no deal. It is his word against ours. I am not upset at all that we did not walk out with a car. It is how they treated us that gets me. I do not know what to do but to vent here. I wish I could reach to the Cavendars. They are being represented by some very unprofessional people ! More
by AudiQ7
Employees Worked With
William, Felipe, Milad, Rick Cavender
June 25, 2018
Flexible, Accomodating and Caring Magda has helped me with previous services and has been the best example of someone who cares not only about the car but most importantly the customer Magda has helped me with previous services and has been the best example of someone who cares not only about the car but most importantly the customer. She is always accomodating and the frequent updates are so helpful. I will continue to seek her out every time I need service!!! Everyone else who works there is also fantastic, friendly and definitely not the steriotypical pushy car salesman More
by Lulubell3319
Employees Worked With
Mojda Abdulrashid
June 09, 2018
Incompetence I bought a brand new sq5, $60k+, and was met by the new girl who had to Google every question I had for her. Not too much of a problem for me consider I bought a brand new sq5, $60k+, and was met by the new girl who had to Google every question I had for her. Not too much of a problem for me considering I had already done my own research. However, after the purchase was "complete" I have been met with nothing but incompetence. It took them weeks to make contact with me regarding missing documents to get my license plates. Then after I supplied them with said documents it took me emailing them 2 weeks later to find out one of the documents was not correct. If I were you I would make the trip to a more competent dealership to buy a car. More
by Matt23
Employees Worked With
Storm victor, Rick Cavender, Josh Hoffart
May 17, 2018
Amazing Service Navid Helped me get the lease on my new Audi S4, and I couldnt be happier. The test drive location was perfect, he wasnt pushy at all, very knowledgea Navid Helped me get the lease on my new Audi S4, and I couldnt be happier. The test drive location was perfect, he wasnt pushy at all, very knowledgeable about the vehicle and provided a ton of information. He never left me to go deal with more customers (this has happened to me so many times at other dealerships and it was so infuriating), and it was a welcome change of pace. All the staff at cavender were so nice and offered coffee and drinks and made me feel welcome. Roxanne the receptionist smiled the entire time and provided freshly baked cookies. I can’t stop talking to people about how awesome the whole experience was and keep recommending they all join the Audi Family. Five star level service all around. More
by spooktc905
Employees Worked With
Navid Montazeri Ross Bernal Roxanne Garza
April 30, 2018
Super Experience I hate to say I purchased my Audi elsewhere but that doesn't deviate from the superb help and assistance I've received every time I've walked into Cav I hate to say I purchased my Audi elsewhere but that doesn't deviate from the superb help and assistance I've received every time I've walked into Cavendar Audi. Thank you Benjamin and the service team and the parts department for your great assistance. More
by scorpio1
Employees Worked With
Matt
April 06, 2018
Beware stay away ripoff Beware of this dealer stay away my sales rep was Mike Bowe called me once never returned calls or emails after that dont care to sell a car to a guy Beware of this dealer stay away my sales rep was Mike Bowe called me once never returned calls or emails after that dont care to sell a car to a guy living in houston thinks we wont drive down or what as far as price the price was one on one website and another is differ bait and switch dealer highly recomend go elsewhere or you will be disappointed More
by Shawnk
Employees Worked With
Mike bowe
March 31, 2018
Striving to Always Exceed Expectations I've had Majda as my service consultant since 2014. In every visit, she's always been accommodating and informative. In my most recent visit, I had so I've had Majda as my service consultant since 2014. In every visit, she's always been accommodating and informative. In my most recent visit, I had some work done at a Caliber Collision. The folks at Caliber Collision said my sensors needed to be reset, which would allegedly only take a few minutes. Thus, I made an appointment in which I would have to wait for however long. Upon taking it to Majda, she said it was going to take a few days. Instead of rescheduling me, she worked with Taylor Henry and they secured me a loaner. She then maintained communication with me about the progress of my car, which is when she informed me that the folks at Caliber had it wired incorrectly and involved parts that needed to be reordered. Long story short, Majda worked with the folks at Caliber Collision to have them cover the cost of the repairs. She rocks! Regarding Taylor, she is also awesome. Again, in having worked with these professional ladies since 2014, Taylor has gotten to know my preferences, and managed to loan me a sedan. Not only are loaner cars usually hard to come by because appointments involving loan cars are usually scheduled a few weeks out. If you ever have to conduct business with these professional ladies, you can rest assure knowing that you will be well taken care of. More
by colinlim
Employees Worked With
Taylor Henry, Mojda Abdulrashid
March 30, 2018
Majda in the Service Department is the best! Majda in the service department handled my service visit effortlessly for me. She had a loaner ready for me and got me on the way quickly and took ver Majda in the service department handled my service visit effortlessly for me. She had a loaner ready for me and got me on the way quickly and took very good care of my car. I’ve always loved dealing with her as she always had a smile and a professional attitude and knows her business. My brake pads were replace and my car came back to me clean and shiny. Love this dealership! More
by Happy customer
Employees Worked With
Mojda Abdulrashid
March 29, 2018
Above and beyond They provide top notch services at fair prices. I have several visits over the last couple years. From drop off to pick up I have never had a better They provide top notch services at fair prices. I have several visits over the last couple years. From drop off to pick up I have never had a better experience then Cavender Audi. More
by LukeQ7
Employees Worked With
Henry (driver), Mojda Abdulrashid
