Audi Dominion

Felt more like a cheap used car lot than an Audi dealer. I tried to buy a $75,000 certified Audi from this dealership. The salesman, while polite, couldn't be bothered to personally check the car for rock ch I tried to buy a $75,000 certified Audi from this dealership. The salesman, while polite, couldn't be bothered to personally check the car for rock chips, dings, or tire tread depth. Just kept telling me it passed the inspection. Somewhat high pressured sales tactics, kept asking " are you ready to move forward?", "when will you know?", "when can I call you?" While negotiating on the price, the salesman would take over an hour to call me back. Once we finally agreed on a price, I drove 45 minutes into town to send the money that day; only to have the salesman call me and tell me someone else was looking at the car. I expressed my confusion that I thought we agreed on a price, he replied "you should have bought it yesterday." They ended up selling the car to the other person after we already had an agreement. Maybe they should be selling cars in New York, definitely not Texas. More

A++ for Cavender Audi Service As soon as I came into the Cavender Audi Service department, Joshua Taylor greeted me. My car was due for a 25,000 mile inspection and oil change. I h As soon as I came into the Cavender Audi Service department, Joshua Taylor greeted me. My car was due for a 25,000 mile inspection and oil change. I had made an appointment for the inspection and oil change at a later date, but had actually come in for a minor shake while driving. Joshua went ABOVE AND BEYOND to fix the shake, even when we ran into complications AND took care of the inspection and oil change. I'd be happy to take my vehicle back to Josh at Cavender Audi! The AMAZING cookies are a plus! Thanks Joshua! More

Great transaction My new friend Kirk Albarian at Cavender Audi did a tremendous job earning my business. Our company was looking to lease new Audi's. Living in Austin, My new friend Kirk Albarian at Cavender Audi did a tremendous job earning my business. Our company was looking to lease new Audi's. Living in Austin, I looked to San Antonio because Kirk was hustling to find the right deal at the right price. He was straightforward and took care of details. We did much of our work by phone, but the in-person experience and delivery was terrific. Kudos and looking forward to trading up for an A7 soon! More

Positive experience! I had the pleasure of working with Mark and the Audi team on Saturday I don't normally leave reviews good or bad but my exprerence with Mark was s I had the pleasure of working with Mark and the Audi team on Saturday I don't normally leave reviews good or bad but my exprerence with Mark was so positive and helpful it was worth my time to reach out and say thank you and pass on my gratitude. I had a trade in and got a Range Rover. The deals were made simple and more than fair. He really didn't mind going the extra mile to help me out in every way he could. I didn't have and easy situation coming from Canada last year having new American credit but the Audi team worked with me to make it work. I wish all people in customer service jobs were as helpful as Mark and everyone at Audi More

Working with Oscar at Cavender Audi was a pleasure. The dealership answered all my questions and handled my business professionally and quickly and had me on the road so I could meet my schedule. I am The dealership answered all my questions and handled my business professionally and quickly and had me on the road so I could meet my schedule. I am very pleased More

Help with garage door opener After my garage door opener was reprogrammed, Domingo Duenas came to the house to help with updating my in car garage opener. Great help Thanks. After my garage door opener was reprogrammed, Domingo Duenas came to the house to help with updating my in car garage opener. Great help Thanks. More

Fantastic Service from the Sales floor to the Finance Mr. Rick Cavender met with us briefly last week and said, "I hope we can own your business." We took the advise and met with Ariel Esparza, Malo Payn Mr. Rick Cavender met with us briefly last week and said, "I hope we can own your business." We took the advise and met with Ariel Esparza, Malo Payne and Tony Osburn. They went out of their way and went above and beyond their call of duty. We left the dealership at 9:18 p.m. yesterday. I can only say that the customer service was amazing and they really worked with us on all aspects from the car detailing, financing and so much more. Thank you for making our experience a memorable one!!! I am happy to report that I am in a 2016 Q3 and I love it! More