Audi Dominion

Despite Mrs Jessica being out sick, she has been extremely helpful with status updates of my vehicle. She has gone above and beyond to ensure I am taken care of. When we spoke on the phone I cou extremely helpful with status updates of my vehicle. She has gone above and beyond to ensure I am taken care of. When we spoke on the phone I could tell just how sick she was, but also how much she cares to earn my trust. Thank you Mrs Jessica More

Great service appointment. Ensured my auto was done right and completed in a timely manner Ensured my auto was done right and completed in a timely manner More

Personnel in Service always courteous and professional. Steven is very efficient at his job@ Thanks! Steven is very efficient at his job@ Thanks! More

Great follow up and excellent service from my service advisor. Also, did all of the follow up for my warranty! advisor. Also, did all of the follow up for my warranty! More

Jessica has been helping me out with my services on my new Q5 and getting everything taken care of and keeping me in the loop. new Q5 and getting everything taken care of and keeping me in the loop. More

Great Service! Came in with a few concerns and was able to get out the same day with no problems. Came in with a few concerns and was able to get out the same day with no problems. More

Staff was very receptive and welcoming. Easy and quick loaner car process. Loaner car was similar to my vehicle being serviced. Easy and quick loaner car process. Loaner car was similar to my vehicle being serviced. More

The service department at Audi Dominion is truly exceptional. The Audi service team is efficient, kind, knowledgeable and always provide me a loaner vehicle for maintenance and repairs. I am defin exceptional. The Audi service team is efficient, kind, knowledgeable and always provide me a loaner vehicle for maintenance and repairs. I am definitely a repeat buyer at Audi Dominion! More

Just WOW! I recently purchased my Q5 as a CPO. Although I've enjoyed the vehicle, the service and follow-up AFTER my purchase has been nothing short of atrocio I recently purchased my Q5 as a CPO. Although I've enjoyed the vehicle, the service and follow-up AFTER my purchase has been nothing short of atrocious. Many emails and calls, no responses. I managed to get one person on the phone who dumped me into a voicemail, still no response. My paperwork with the DMV still hasn't been processed over 6 weeks later, temporary plates expire in less than 2 weeks, no guidance, no updates, completely feel like chopped liver. I would NOT recommend Audi Dominion for your next purchase. Once the sale is done, you WILL be forgotten. I'm a big believer in second chances, so am hoping they'll prove me wrong one of these days. More

Great service! A loaner car was extremely helpful, since it’s not always viable to be without a vehicle. A loaner car was extremely helpful, since it’s not always viable to be without a vehicle. More