Audi Dominion

As always, a pleasurable visit to this dealership. Dilip is a true professional and we look forward to our family buying many more vehicles from him in the future. My only wish is that this dealership carri is a true professional and we look forward to our family buying many more vehicles from him in the future. My only wish is that this dealership carried more of a variety of the higher-end models as well as more of the performance oriented models such as the S series, RS series cars and R8's. Perhaps our market is just too small to support that level of vehicle? More

I purchased my Audi in 2008 and had it serviced from day one at the dealer. At 92 k miles The timing belt busted 38,000 miles before scheduled maintenance. The timing belt busted and blew the cylinder and b one at the dealer. At 92 k miles The timing belt busted 38,000 miles before scheduled maintenance. The timing belt busted and blew the cylinder and blew the head over $5000 in repair The dealer said they were not responsible and that this should not of happened then submitted paperwork to their main office explaining what happened. to fix it on Audis cost . It was rejected and basically my problem if you're considering Audi BMW or Mercedes I would not choose a audi do to my experience and with my experience at the dealer. They should be the professionals and should do a 30 or 50 point inspection due to the lack of their work ethics. Iam stuck with a car payment and a 5000+ Bill to fix this. I would consider a Mercedes over Audi any i'm of day after this experience . More

Dilip Khatri went out of his way to make sure I got the exact model and color of vehicle I wanted. Not only did he keep in communication with me often, but he never pressured me into buying something I did exact model and color of vehicle I wanted. Not only did he keep in communication with me often, but he never pressured me into buying something I didn't want. Felt very comfortable with him and he was very knowledgeable about each vehicle. I will definitely work with him again in the future. More

Hello Charles, On May 29th we visited your dealership Hello Charles, On May 29th we visited your dealership in panic, as we had lost the audio in our A5. We did not want to disrupt our vacation whi Hello Charles, On May 29th we visited your dealership in panic, as we had lost the audio in our A5. We did not want to disrupt our vacation which was in it's 5th day of 44, but we needed the navigation prompts to proceed. You promptly diagnosed the problem and we were on our way in about 6 minutes. We cannot thank you enough for changing a horrible situation (for us) back to normal. Thanks Again Leroy and Christa Rodgers More

John is a customer Service professional! He is very helpful and knows about Audis. The experience of purchasing a car from this dealership was comfortable ,quick and without pressure or the usual car d helpful and knows about Audis. The experience of purchasing a car from this dealership was comfortable ,quick and without pressure or the usual car dealer games. My questions were answered, a test drive was offered and I drove several models before settling on an S6. The negotiation process and trade in were both quick and fair and pressure free. This is my second Audi purchase from John and Cavender and I will be back. The car was set up ready to go quickly and John then spent all the time I needed to explain all the features and systems in the car. The follow up was great and the sales and service staff has been very helpful even after the sale. A great place to do business and they are always happy to help after the sale. More

Went to browse the lot at Audi and met Rock Kearney. Rock is a great guy and we connected to him because he is also from the Northeast part of the country. I think Rock is normally one of Cavender's us Rock is a great guy and we connected to him because he is also from the Northeast part of the country. I think Rock is normally one of Cavender's used Audi salesman but when we went back to test drive we ask for Rock and he was able to help us from start to finish with a new car purchase. We had the best experience due to Rock and I think her name was Linda in the finance dept. She was wonderful. No hassles, Rock was upfront and he knew what we wanted. I would go back again and we are in love with our Audi. We have never purchased a foreign car before and this won't be the last time. Can't say enough about our experience. Only one negative, I feel like Cavender does not have a large enough selection on their lot for the Q7. If you go, ask for Rock!! More

What a JOKE! Cavender Audi must have all the business they need. I went to their dealership on Saturday December 8 at 3pm. I took my parents because they are in the market for one, possibly two new vehic they need. I went to their dealership on Saturday December 8 at 3pm. I took my parents because they are in the market for one, possibly two new vehicles. I am considering an A6 myself. My mom really likes the Q7 and wanted to drive one. My dad is interested in the A5. Upon arrival, we parked and made our way towards the showroom. We only saw one Q7 on the lot, and it was used. We walked to the far side of the dealership to look at an A5 by the showroom door. We looked around for someone to help us, but there was no one in sight. On a Saturday afternoon. No salesman in sight. Felt like the twilight zone. We walked into the showroom. Stood by the R8. We were flatly ignored by the receptionist 10 feet away. The only salesman we saw was engaged in conversation with a large breasted woman who I will assume was a customer, although their conversation was about everything but Audi's. At his point, six minutes in, we had made our decision we would not under any circumstance be buying from this place. We walked out at this point, no one ever having said a word to us. As we were about to drive out, I thought this is ridiculous. I walked back in and headed towards a small man in khakis sporting a goatee I had noticed earlier. I believe he was the sales manager. He was pacing about on his cell phone. I walked up to him, looked him in the eye and asked, "Are you open?" "Umm, yes" was his reply. "All my guys are out right now. Let me see if I can find one." WRONG ANSWER! His ONLY reply should have been, "Hi, I'm so-snd-so the sales manager. Sorry for your wait. How may I help you?" Instead he hurried towards the door. As he headed around the corner towards the service area, he spouted something about having two people call in sick with the flu. "Sounds like a staffing problem" I said. He smirked and said, "Yeah". He then disappeared towards the back, never to be seen again. I live in Dallas and only went to Cavender because it is the only Audi dealer in San Antonio. My parents will be visiting this weekend, and we will be going to one of the several Audi dealers here. Hoping for a more positive experience, but don't see how it could be worse! More

Mike is a true professional. He is customer service personified. The whole sales experience was a pleasure. There was never a pressure of forceful buying. Options were explained and rational clearly ex personified. The whole sales experience was a pleasure. There was never a pressure of forceful buying. Options were explained and rational clearly explained. I could not have asked for more for more from a car dealership More

These guys tried to sell me a lemon. This was a car with 6600 miles, 2011 which was used as a loaner. However, the CarFax report showed 4 sales since it rolled out. Now tell me why should there be 4 sales i 6600 miles, 2011 which was used as a loaner. However, the CarFax report showed 4 sales since it rolled out. Now tell me why should there be 4 sales if it's a loaner? Guess what? I asked them that question, and Mike was like:" if you have any questions, don't buy the car" Really? Guess what? I did NOT buy the car. Rock was a good guy, but Mike is pretty non-chalant about customers. Overall a bad buying experience avoided. Stay away from these guys. More