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Audi El Paso

El Paso, TX

4.8
378 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 378 reviews

April 09, 2026

I schedule a service a month and a half in advance however, upon dropping my vehicle off before my appointment time. It was not service with no updates from the dealership. After calling repeatedly, More

by Cookla319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simply Design, group1auto group1auto
April 02, 2026

Angel was amazing. Super caring Audi tech, attention to detail. Loves German cars which is great! Would pick him as my service tech any day. In fact give him a raise. More

by kenneth.a.ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Apr 03, 2026 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

Nick was my original salesperson, and he was great! He ended up having Desmin help me out and he was equally as helpful and nice. They were so understanding that I had my kids with me and couldn’t stay More

by sparkaali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Desmin, Daniel Casillas
Apr 05, 2026 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

Great service and great service advisor very communicative and clear and fast to respond and resolve the issue More

by edgarros1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 30, 2026 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

We had an appointment but Colin met us as we were getting out of our vehicle to have our windshield replaced. He went over all of the logistics, knew we had a tight schedule, and outlined a timefram More

by kerrycz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Colin Bailey- Service
Mar 21, 2026 -

Audi El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Superior service, Daniel was very friendly and accommodating going above and beyond his duties to truly connect with the customer. Would recommend a raise More

by Rickykim3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel lahera
Mar 14, 2026 -

Audi El Paso responded

Hello, we're happy you found Daniel to be so supportive during your experience here at Audi El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2026

Excellent service, great price , great customer service, great sales man , Armando Hernandez. 5 star. Best More

by albertonieto333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Hernández , Jessica Palacio, Daniel Casillas, Simply Design, group1auto group1auto
Mar 13, 2026 -

Audi El Paso responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2026

Danny did a great job taking care of all the service issues I had! They are always polite and very efficient! More

by sunny.shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 07, 2026 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to Danny here at Audi El Paso! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2026

Customer service is great, very appreciative of all their accommodations, just repairs are too expensive. More

by Heather
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
Mar 07, 2026 -

Audi El Paso responded

Hello Heather, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 01, 2026

Love the work they do, great service, service advisor Jennifer did an amazing job keeping me updated on all the progress and had my car ready even before the time she was expecting to have it done overal More

by jocelyn samaniego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenniffer Roberts
Mar 04, 2026 -

Audi El Paso responded

Hello Jocelyn, we're happy to hear you had such a positive experience with Jennifer! Feel free to reach out to us if you need anything. Have a wonderful day.

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