Audi El Paso
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 378 reviews
I schedule a service a month and a half in advance however, upon dropping my vehicle off before my appointment time. It was not service with no updates from the dealership. After calling repeatedly, however, upon dropping my vehicle off before my appointment time. It was not service with no updates from the dealership. After calling repeatedly, sending text messages. I finally, received update that my vehicle was still in the service lot. For a luxury vehicle this was very disappointing and I’m not sure, if I would ever buy another vehicle with them. More
Angel was amazing. Super caring Audi tech, attention to detail. Loves German cars which is great! Would pick him as my service tech any day. In fact give him a raise. Super caring Audi tech, attention to detail. Loves German cars which is great! Would pick him as my service tech any day. In fact give him a raise. On a different note been to a lot of Audi dealerships in 20 years and living in 30 states. Only El Paso is the only dealership that doesn’t wash my car or offer a first time customer gift. Such as a hat, shirt, or jacket and yes I have received all three and much more. More
Nick was my original salesperson, and he was great! He ended up having Desmin help me out and he was equally as helpful and nice. They were so understanding that I had my kids with me and couldn’t stay He ended up having Desmin help me out and he was equally as helpful and nice. They were so understanding that I had my kids with me and couldn’t stay at the dealership for long and were gracious enough to drive out to me with paperwork. I appreciate the type of service Audi offers and will always recommend this dealership to others! More
We had an appointment but Colin met us as we were getting out of our vehicle to have our windshield replaced. He went over all of the logistics, knew we had a tight schedule, and outlined a timefram getting out of our vehicle to have our windshield replaced. He went over all of the logistics, knew we had a tight schedule, and outlined a timeframe for the day. He kept us continuously updated, and was able to get us out a few hours early. That allowed us to drive back home instead of getting a hotel for the night, and pick up our dog which saved us the overnight boarding fee. We felt like he really cared about our situation, and made a great effort to accommodate us. His high quality service was extremely appreciated! More
Superior service, Daniel was very friendly and accommodating going above and beyond his duties to truly connect with the customer. Would recommend a raise accommodating going above and beyond his duties to truly connect with the customer. Would recommend a raise More
Excellent service, great price , great customer service, great sales man , Armando Hernandez. 5 star. Best great sales man , Armando Hernandez. 5 star. Best More
Love the work they do, great service, service advisor Jennifer did an amazing job keeping me updated on all the progress and had my car ready even before the time she was expecting to have it done overal Jennifer did an amazing job keeping me updated on all the progress and had my car ready even before the time she was expecting to have it done overall great service and always looking to help even more, so thankful with her. More



