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Audi El Paso
El Paso, TX
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
December 29, 2025
I originally went to the Audi dealership to get my car serviced, and during that visit we ended up purchasing a Volkswagen Atlas. The sales experience itself was smooth, and we were excited about the purc serviced, and during that visit we ended up purchasing a Volkswagen Atlas. The sales experience itself was smooth, and we were excited about the purchase. We worked with Nick and Desmin. At the time of sale, we were promised a set of floor mats since the Atlas did not come with any, as well as repairs to the rotors and a sensor warning light that continues to come on. As of now, we have not yet received the floor mats or had the promised work completed. We are currently waiting for follow-up and resolution, and I will update this review as things progress. I’m hopeful the dealership will honor what was agreed upon and bring this experience to a positive conclusion. More
by virivaladez
Employees Worked With
Nick and Desmin
December 17, 2025
I have been an Audi customer for years and I have always received a wonderful service at the local Audi dealership in El Paso Texas. From sales to auto repair and service. Ricky Enriquez is my service provi received a wonderful service at the local Audi dealership in El Paso Texas. From sales to auto repair and service. Ricky Enriquez is my service provider and he has always been very helpful and reliab More
by Carlos Aldrete
Employees Worked With
Service. Ricky Enriquez
December 13, 2025
Every time I take my Audi to the Airway location for service, it’s a great, stress-free experience. They cover a Lyft ride to and from the shop, work efficiently, and promptly address any concerns or is service, it’s a great, stress-free experience. They cover a Lyft ride to and from the shop, work efficiently, and promptly address any concerns or issues with my vehicle. What really stands out is their transparency. They send a link with a video where the technician explains everything they inspected and any issues found. They also provide a detailed breakdown with photos and pricing for each recommended service, clearly organized from items needing immediate attention to those that can wait. The associates are always friendly, approachable, and professional, taking the time to explain everything thoroughly. I always leave feeling confident that my car was well taken care of. And to top it all off, they wash my car inside and out and even apply tire shine. More
by Joanna
Employees Worked With
Colin Bailey
December 10, 2025
Today Wednesday 12/10/2025 was by far the best service I have had since servicing my audi. New service advisor Copin Bailey was a 5 star service!!! have had since servicing my audi. New service advisor Copin Bailey was a 5 star service!!! More
by Shelby gt500
Employees Worked With
Colin Bailey
November 16, 2025
This dealership is easy to work with, professional, and quick. They work well as a team and offer a great service overall. I used a discount they sent in their mailer to local residents, and it is a great quick. They work well as a team and offer a great service overall. I used a discount they sent in their mailer to local residents, and it is a great incentive for me to return to this dealership. More
by Kguettlein
Employees Worked With
Ricky Enriquez
