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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
324 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 324 reviews

July 21, 2025

Wonderful employees and a great scheduling for needed work. Overall a very pleasant experience and very happy with the work More

by Rojo7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 23, 2025 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2025

Ricky has always been very courteous and professional keep it up and audi has been. Great car More

by i.maiden.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Jul 21, 2025 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Thank you, and have a fantastic day!

July 10, 2025

Very friendly and helpful. Manny and the team were great and highly appreciated their help. More

by utcgardea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, Daniel Casillas
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Jul 13, 2025 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 08, 2025

Audi is attentive and thorough when servicing my 2016 Audi. Bryan was exceptional in his communication and service. Thank you! More

by veronicap92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service
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Jul 10, 2025 -

Audi El Paso responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi El Paso. If you have any further questions, please don't hesitate to reach out!

July 03, 2025

Audi in El Paso Tx is a great service center. Through and service representatives are always kind and helpful More

by magontiv662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Ricky Enriquez 13673
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Jul 06, 2025 -

Audi El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Excellent service . They pay attention for all your requirements especially on the warranties. I can’t complain. If they ask I give them more than 5 stars but not only More

by burgosarmando1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Jul 06, 2025 -

Audi El Paso responded

Hi, we truly appreciate your feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 30, 2025

Always good service at Audi. They took care of everything. Very good customer service. I always go there. More

by Jay.farrell33
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Jul 03, 2025 -

Audi El Paso responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2025

Service personnel not available or not enough personnel. My appointment was at 4:00. I arrived at 4:05 and I had to go inside to find someone to assist me. I waited over 15 min. My car was serviced with an More

by Cecilia Davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Jul 01, 2025 -

Audi El Paso responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance.  We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime.  Joe Negrete, General Manager Audi El Paso - jnegrete@Group1Auto.com

June 25, 2025

Each time I need car maintenance, Audi El Paso does a 5 star job. Carina knows exactly what I express needing and ultimately, I’m a very happy customer. The service department mechanics are the best and I More

by Chama1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina- Sevice advisor
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Jun 25, 2025 -

Audi El Paso responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2025

The service reps are excellent and very helpful. I haven't had a bad experience yet. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Jun 25, 2025 -

Audi El Paso responded

Hello Javier, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

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