Audi El Paso

Great fast, honest, dependable, friendly service. Will return for future maintenance service. All staff members were great. Will return for future maintenance service. All staff members were great. More

Thomas like always gives great customer service! ! He explains in detail and is very knowledgeable about what he is doing. ! He explains in detail and is very knowledgeable about what he is doing. More

Thank you to Thomas who stepped up, answered all of my questions and was ready "to go" at 7:30 this morning! Even though I did not have an appointment to get my oil changed, Thomas still had me out of th questions and was ready "to go" at 7:30 this morning! Even though I did not have an appointment to get my oil changed, Thomas still had me out of there by 10:15, as I had to be somewhere by 11:00. He even washed my car himself so that I wouldn't be late. Thank you for a great job done! More

Everything was pretty awesome and the service is 5 stars. All the services were done and explained. All the services were done and explained. More

Service personnel were kind and knowledgeable. The waiting room was clean and well stocked with snacks and drinks. Very welcoming experience The waiting room was clean and well stocked with snacks and drinks. Very welcoming experience More

ceci and team were solid and they deserve a ton. I will be back in a few months I will be back in a few months More

Friendly staff but waiting over 4 hours just for an oil change is a bit ridiculous especially when you have an appointment. change is a bit ridiculous especially when you have an appointment. More

Great people, great service! !! I would definitely recommend this Audi dealer ship to friends and family! !! I would definitely recommend this Audi dealer ship to friends and family! More

Audi's customer service has a way of making you feel truly valued, not just as a customer but as part of their family. From the moment you walk through the doors, there’s a sense that they care about mo truly valued, not just as a customer but as part of their family. From the moment you walk through the doors, there’s a sense that they care about more than just selling a car—they care about your experience, your needs, and making sure every aspect of your journey with Audi is smooth and enjoyable. The staff is attentive and always ready to listen. Whether it's your first visit or a regular service appointment, the level of care stays the same—always warm, professional, and dedicated. What really stands out is how they handle the small details. The way they follow up after service, and make sure any concerns are promptly addressed—it’s clear that customer satisfaction isn’t just a goal, it’s at the heart of everything they do. Driven by true leaders, a special thanks to Joe Negrete, Thomas and staff. More

Very friendly and responsive to my needs. Arranging service was fast, easy and done quickly. Arranging service was fast, easy and done quickly. More