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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
366 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 366 reviews

December 10, 2025

Today Wednesday 12/10/2025 was by far the best service I have had since servicing my audi. New service advisor Copin Bailey was a 5 star service!!! More

by Shelby gt500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bailey
Report | Print
Dec 11, 2025 -

Audi El Paso responded

Hello Shelby, thank you for your kind words and this wonderful review! We hope you have a great day!

December 08, 2025

Disappointed with counter service—confusing invoice, coupon issues, and missing documents after oil change and inspection. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carina Apodaca , Jessica Palacio
Report | Print
Dec 11, 2025 -

Audi El Paso responded

Thank you for your feedback, and I apologize for the confusion you experienced regarding your invoice and documentation. This is not the level of clarity or professionalism we strive to provide. I would appreciate the opportunity to review this with you directly, please contact me at jnegrete@group1auto.com Sincerely, Joe Negrete, General Manager

December 01, 2025

My salesperson was very attentive and took his time to help me navigate through my new car More

by Ysalefski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmin Merrell
Report | Print
Dec 02, 2025 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! If you have any further questions, please don't hesitate to reach out!

November 16, 2025

This dealership is easy to work with, professional, and quick. They work well as a team and offer a great service overall. I used a discount they sent in their mailer to local residents, and it is a great More

by Kguettlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez
Report | Print
Nov 17, 2025 -

Audi El Paso responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2025

Jennifer Roberts service consultant was excellent! My car was serviced fast and professional! Would highly recommend this dealership. More

by Adozenroses78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Roberts
Report | Print
Nov 18, 2025 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Thanks for the recommendation, and have an amazing day!

November 16, 2025

Ricky was very helpful in the service process. I highly recommend Audi El Paso. 10/10 More

by EPJeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts/Service department
Report | Print
Nov 18, 2025 -

Audi El Paso responded

Hi! We're so happy we were able to help you out! Until the next time we meet, take care!

November 07, 2025

Mrs. Podaca and Mr. Ricky were very professional.The service was great and I would recommend Audi El Paso to all my friends. More

by edwardswillie122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 08, 2025 -

Audi El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 24, 2025

Great customer service very informative about current and future needs of my car. Always a good experience at Audi. More

by tracieybarra5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bailey
Report | Print
Oct 27, 2025 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

This dealership has great customer service. Very fast and professional. They also work to ensure our needs are met. Ricky is one of a kind and should be rewarded for his efforts. More

by billyjriley73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Daniel Casillas
Report | Print
Oct 25, 2025 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Great customer service! ! Took my car for maintenance today they did an amazing job and was quick More

by jharises1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio, Daniel Casillas, Alonso Perez, Jorge Sapien, Jaime Ceballos, Joe Proctor, Simply Design , Andrew Lopez, Randy Quesada, group1auto group1auto
Report | Print
Oct 15, 2025 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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