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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
353 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 353 reviews

September 20, 2025

Always good with Service, follow up, and communication. Will provide Ubers to and from the dealership if a service time requires the customer to not wait. More

by Kearbey4
Recommend Dealer
Yes
Employees Worked With
Jennifer Robers
Report | Print
Sep 22, 2025 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! Thank you again, and have a fantastic day!

September 17, 2025

Always a great experience when I visit El Paso Audi. Thomas goes above and beyond every time. More

by LexieSarate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Sep 18, 2025 -

Audi El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2025

Quick, and great service! All the service reps and techs are so knowledgeable and beyond helpful. Highly recommend for service and parts. More

by adsanchez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Thomas
Report | Print
Sep 14, 2025 -

Audi El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 12, 2025

Very professional personnel, good attitude and helpful, thanks you for be a nice dealership see you soon More

by rutiagafamoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio
Report | Print
Sep 14, 2025 -

Audi El Paso responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

Service representative was friendly and attentive. Service received was excellent. I will visit again when need be More

by Ymirish58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas
Report | Print
Sep 09, 2025 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2025

Awesome service rep kept me informed through the entire process “Jennifer Roberts” look forward to my next service More

by troy.crittendon07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Sep 07, 2025 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2025

My experience with the service department was very good. Everything was explained well to me and I had a good experience. More

by Jjcicc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Daniel
Report | Print
Sep 03, 2025 -

Audi El Paso responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2025

Excellent service and Professional customer service by the advisor consultant and the whole staff I really recommend More

by Raúl García
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Advisor Consultant
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Sep 01, 2025 -

Audi El Paso responded

Hi Raúl, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 26, 2025

Audi El Paso’s customer service is by far the best I’ve ever experienced! All members from salesman, general sales manager, and financial advisor were knowledgeable, helpful, accommodating, and friendly! 1 More

by manda12_04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eunice , Daniel Casillas, group1auto group1auto
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Aug 28, 2025 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 25, 2025

We received excellent customer service during the visit from our Service Advisor-Ricky Enriquez. He explained everything about the multi inspection results of the vehicle. More

by REYANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez-Service Advisor
Report | Print
Aug 27, 2025 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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