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Audi El Paso

El Paso, TX

4.7
417 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 417 reviews

August 26, 2026

Colin and the service department at Audi of El Paso are outstanding! Have had several Audi vehicles over the years and the service departments are a key reason I keep buying Audi’s. More

by tmiller232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bailey
Aug 30, 2026 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2026

Abram @ Service & Ricardo and The Team @ Parts were awesome. Attentive, timely, great feedback & Quality Work. More

by ngreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abram at Service and Ricardo at Parts
Aug 27, 2026 -

Audi El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2026

Exceptional dealership with outstanding service, fast repairs, genuine care, and a truly customer-first experience. More

by kendall_jackson_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abram Ramirez
Aug 16, 2026 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2026

Armando and Frankie were a pleasure to work with! The team overall was informative and helpful. I ended purchasing the Audi A5 2025 and extremely happy with the service and purchase. 10/10 customer s More

by Fannylozano22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando, Joe Proctor, group1auto group1auto
Aug 15, 2026 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 11, 2026

Great car, great service from the team - especially Armando, great price. Would buy again and recommend More

by declark5
Recommend Dealer
Yes
Employees Worked With
Armando
Aug 12, 2026 -

Audi El Paso responded

Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2026

Sammy is an amazing car salesman and we are so pleased with his patience, kindness, and trustworthiness. We would definitely do business at Audi again all thanks to Sammy! More

by Coronado Purchaser
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy is 5 stars in sales!
Aug 05, 2026 -

Audi El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2026

This is the second visit to the service department where there has been significant issues. Last visit they didn’t fill my car up with enough oil. The low oil light come on my drive home. My most recent vis More

by kmhjohnson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Fan
Aug 05, 2026 -

Audi El Paso responded

We're sorry to hear about your experience. We understand your frustration, especially after multiple visits, and we clearly fell short with our follow-up and communication. We appreciate you bringing this to our attention and would welcome the opportunity to address your concerns directly. Please reach out at jnegrete@group1auto.com Sincerely, Joe Negrete, General Manager Audi El Paso

July 31, 2026

Took my car for an oil change and the tech while doing the routine inspection noticed a bubble on one of my tires. Jennifer immediately filed a claim and ordered my tire! Talk about great customer service More

by sylviaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Roberts
Aug 02, 2026 -

Audi El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2026

Audi El Paso has cordial staff, always friendly and accurate. I always bring my cars here. More

by lzollner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Baily
Aug 02, 2026 -

Audi El Paso responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

July 29, 2026

Was traveling from Arizona to El Paso for a family emergency when the air-conditioning on our Audi A3 stopped working. We contacted El Paso Audi and spoke with Colin who understood our concerns and wa More

by brr112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bailey
Jul 30, 2026 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Thanks again for the recommendation, and have an amazing day!

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