Audi El Paso

Took my car for an oil change and the tech while doing the routine inspection noticed a bubble on one of my tires. Jennifer immediately filed a claim and ordered my tire! Talk about great customer service the routine inspection noticed a bubble on one of my tires. Jennifer immediately filed a claim and ordered my tire! Talk about great customer service! More

Audi El Paso has cordial staff, always friendly and accurate. I always bring my cars here. accurate. I always bring my cars here. More

Was traveling from Arizona to El Paso for a family emergency when the air-conditioning on our Audi A3 stopped working. We contacted El Paso Audi and spoke with Colin who understood our concerns and wa emergency when the air-conditioning on our Audi A3 stopped working. We contacted El Paso Audi and spoke with Colin who understood our concerns and was able to get us in for service the following day. The next day: returned our vehicle with a working air conditioning system. Collins understanding of our situation during a family emergency help relieve some of the stress we experienced. His professionalism and kindness towards us represents El Paso Audi in the highest level. I would recommend Colin to anyone needing service through El Paso Audi. More

Dealership is immaculately clean and neat. The service crew are first class. Anthony Fan the service consultant was knowledgeable about specific questions I had. Thanks The service crew are first class. Anthony Fan the service consultant was knowledgeable about specific questions I had. Thanks More

Everyone was very friendly, super helpful! They worked with my situation and had my car finished in a super timely manner. Thank you! They worked with my situation and had my car finished in a super timely manner. Thank you! More

I would like to recognize my service advisor Jennifer Roberts for outstanding customer service she provided during my recent visit for an oil change on my Audi Q5. From the moment I arrived, she was f Roberts for outstanding customer service she provided during my recent visit for an oil change on my Audi Q5. From the moment I arrived, she was friendly, professional, and extremely knowledgeable. She took the time to explain everything clearly, answered all my questions with patience, and made me feel confident that my vehicle was in excellent hands. I never felt rushed, and her attention to detail and genuine exceptional service truly stood out. Because of employees like Jennifer, I will continue bringing my Audi to El Paso dealership for service. Thank you for employing such an exceptional service advisor. More

Very professional and efficient service. Specifically Ashley is very professional and polite. Exceeded my expectations. Specifically Ashley is very professional and polite. Exceeded my expectations. More

Great customer service both in service department and sales department. I bought a car within 2 hours love my brand new 2026 A3 sales department. I bought a car within 2 hours love my brand new 2026 A3 More

Always professional and courteous service department. Have never had an issue with the service department. Have never had an issue with the service department. More

I took my car in oil change and 7:30am lost hour of work left 4 pm my car stilt was not ready didn’t leave till 5:30 .. so late for another appointment they cancelled on me… so mad left 4 pm my car stilt was not ready didn’t leave till 5:30 .. so late for another appointment they cancelled on me… so mad More