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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
314 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 314 reviews

February 08, 2024

Great customer service. Very friendly and responsive. Would recommend Audi of El Paso for services More

by Joelp1979.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Roberts
Report | Print
Feb 10, 2024 -

Audi El Paso responded

Thank you for your kind words! We're thrilled to hear that you experienced great customer service at Audi El Paso and that our team was friendly and responsive. Your recommendation means a lot to us. We appreciate your trust in us and look forward to serving you for all your future automotive needs.

February 04, 2024

Armando is the guy to get you what you want at the right price. Exceptional service More

by Rudy Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando
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Feb 06, 2024 -

Audi El Paso responded

Thank you for the kind words Rudy! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

My visit to the audio dealer shop was impressively efficient. I was promptly attended to without an appointment, and received excellent service. Big shout out to Paul for his expertise! More

by LeeBeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Feb 08, 2024 -

Audi El Paso responded

We're delighted to hear about your impressively efficient visit to the Audi El Paso. It's great that you were promptly attended to without an appointment and received excellent service. A big shout out to Paul for his expertise! We appreciate your positive review and thank you for choosing our dealership!

January 31, 2024

We are very pleased with Karina, she was very professional, very detailed and kept us well informed. More

by laura.napier66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
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Feb 01, 2024 -

Audi El Paso responded

It's fantastic to hear that you had a great experience and that Karina provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 30, 2024

Very attentive. Good communication. Nice. Timely. Attractive waiting area. Respond to needs but not pushy. More

by Hadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eunice Gonzales
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Feb 01, 2024 -

Audi El Paso responded

We're pleased to hear that you had a positive experience with our attentive and communicative team. It's great to know that you found our waiting area attractive and that our staff was responsive to your needs without being pushy. Thank you for choosing us, and we look forward to serving you again!

January 21, 2024

When I called the dealership to find out if a vehicle I was interested in was available Connor didn’t make me feel like i was getting the cold shoulder. More

by Pablo Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Gutierrez
Report | Print
Jan 21, 2024 -

Pablo Romero responded

Most definitely will consider a second Audi in the near future.

Feb 05, 2024 -

Audi El Paso responded

Thank you for your kind words for our staff, we appreciate it!

January 18, 2024

Is a good dealer that's help you with cars that you want and some options More

by crismorrales1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Alcazar
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Jan 23, 2024 -

Audi El Paso responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 18, 2024

Audi of El Paso is by far the best service department I’ve been to. There’s a reason I’ve owned 6 of them. I’ve recommended several friends and they all now own Audis. The vehicles are amazing but the pe More

by Shaulin234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina! , Jessica Palacio, Daniel Casillas, Alonso Perez, Jorge Sapien, Joe Negrete, Octavio Duran, Jaime Ceballos, Joe Proctor, Andrew Lopez, Randy Quesada
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Jan 23, 2024 -

Audi El Paso responded

We're thrilled to hear that Audi of El Paso's service department has left such a positive impression on you, making it the best service department you've experienced. It's great to know that the people working here have been a key factor in your loyalty to the brand, and we appreciate your recommendation to friends. We're here to assist you and thank you for being a valued customer and part of the Audi community!

January 17, 2024

Excellent service great job of my service advisor worked on a time very courteous and knowledgable More

by sandra.legarretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 18, 2024 -

Audi El Paso responded

It's fantastic to hear that you had an excellent experience and that your advisor provided courteous and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Per the work performed at Audi Service, replacement of a fuel pump in a 2021 Audi I requested more in deep explanation as to what cause this on a 2 year old car that on Audi my expectations are very high, t More

by rborrego11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
Report | Print
Jan 16, 2024 -

Audi El Paso responded

Thank you for bringing this to my attention. I apologize for the negative service visit you had with us. I would like an opportunity to address your concerns and to earn your business, please contact me at jnegrete@Group1Auto.com. I look forward to speaking with you. Jose Negrete, General Manager

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