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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
306 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 306 reviews

September 30, 2023

Oil change was quick, staff was friendly. They even added a coupon that saved me money! More

by isaiah.starza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
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Oct 04, 2023 -

Audi El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 29, 2023

Dealership is clean and staff are friendly. Even though service took longer than expected, I was updated with the status of my vehicle More

by jvmancha15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
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Oct 04, 2023 -

Audi El Paso responded

I'm glad to hear that the dealership is clean, the staff is friendly, and that they kept you updated on the status of your vehicle, even if the service took longer than expected. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

Excellent customer service everytime I bring my vehicle for any service update. The staff is very professional and they always have snacks for my son! More

by anthonydelgado07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
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Oct 04, 2023 -

Audi El Paso responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 28, 2023

Always amazing service. Very friendly and timely. Ricky and Ashley are simply the best. Highly recommend More

by DoctorRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio, Jaime Ceballos, Joe Proctor, Simply Design , group1auto group1auto
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Sep 30, 2023 -

Audi El Paso responded

We are excited that Ricky and Ashley provided you with an amazing service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 28, 2023

Great service department carina does a really good job on providing customer service thank you More

by Ferniemart50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina
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Oct 04, 2023 -

Audi El Paso responded

We are excited that Carina provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 27, 2023

Our salesmen Des was outstanding. Finance and every other employee there were just as great. Best experience I’ve ever had a dealership. More

by Mikewass253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond
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Sep 29, 2023 -

Audi El Paso responded

We're absolutely thrilled to hear about your outstanding experience with Des and the entire team! Providing top-notch service is our goal, and it's fantastic to know that you had the best experience you've ever had at a dealership. Your satisfaction is our priority, and we appreciate your kind words and trust in us. Enjoy your new vehicle!

September 25, 2023

Dealer service department completed work on my car and provided a new vehicle since no used loaners cars were not available, great job, everyone was nice and courteous. More

by jongutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Casillas, Alonso Perez
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Sep 26, 2023 -

Audi El Paso responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 21, 2023

We went there from out of town, expecting to leave the car but didn't have to. It was awesome and they completed the work fast. Very thankful that it was done while we were there. More

by tduffey26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
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Sep 23, 2023 -

Audi El Paso responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2023

Great dealership, the staffs are very professional and understanding. I took my car in for a quick flat. RICK took care of everything recommended me to change my air cabin filter. After work my vehicle wa More

by CAP Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enriquez
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Sep 23, 2023 -

Audi El Paso responded

Thank you for choosing Audi El Paso! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 16, 2023

Ricky is great customer service, Armando is the best Salesman. Prices are very high, need discounts. More

by erinberger79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky and Armando
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Sep 19, 2023 -

Audi El Paso responded

It's truly wonderful to hear that you had an amazing experience with Audi El Paso and that the service advisors provided awesome assistance. Thank you for sharing your glowing review!

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