Audi El Paso

Jennifer from service department is the best! She is the only person I trust with my car. She is the only person I trust with my car. More

From my very first phone call with Desmin, I knew this was different. At no point did I feel like a sale, a number, or a transaction. I felt valued. I felt heard. Most importantly, I felt like I mattered. was different. At no point did I feel like a sale, a number, or a transaction. I felt valued. I felt heard. Most importantly, I felt like I mattered. By the time I arrived, it felt less like walking into a dealership and more like being welcomed by people who genuinely cared. Desmin went above and beyond to ensure every detail was right, and Daniel in Finance made the process seamless, honest, and stress free. Together, they took the time to understand exactly what I wanted and worked tirelessly to make it happen. What sets this team apart isn’t the vehicles they sell,it’s the relationships they build. Their kindness, integrity, patience, and genuine care for people are something you simply don’t find every day. In a world where customer service often feels rushed and impersonal, they made me feel like family. I arrived hoping to purchase a vehicle. I left with exactly what I wanted, an unforgettable experience, and a deep appreciation for some truly amazing people. Hands down, this was the best car buying experience of my life, and I would gladly drive those 300+ miles all over again. More

Staff is wonderful and knowledgeable. They keep you updated on what is needed and how long it would take. Love your service! They keep you updated on what is needed and how long it would take. Love your service! More

Audi of El Paso is a wonderful dealership with incredible staff! The service manager, Ashley is great at her job and Carina is the best service advisor, ever! staff! The service manager, Ashley is great at her job and Carina is the best service advisor, ever! More

The car buying process was fast and easy! With online selection available, I had my car faster than ever! With online selection available, I had my car faster than ever! More

The service at Audi El Paso is superb. The service advisors are friendly and professional and keep me informed. The service and repairs have been reliable and reasonably priced. I’m gratef The service advisors are friendly and professional and keep me informed. The service and repairs have been reliable and reasonably priced. I’m grateful to have Audi El Paso servicing my car. More

Great staff, customer service, and highly respectful and communicative, would absolutely recommend Audi to everyone! communicative, would absolutely recommend Audi to everyone! More

Carina was awesome as usual, great work Audi service! !! We are very happy thank you! !! We are very happy thank you! More

Excellent service. They go out of their way to make sure everything is great. Can’t beat their service. They go out of their way to make sure everything is great. Can’t beat their service. More

I schedule a service a month and a half in advance however, upon dropping my vehicle off before my appointment time. It was not service with no updates from the dealership. After calling repeatedly, however, upon dropping my vehicle off before my appointment time. It was not service with no updates from the dealership. After calling repeatedly, sending text messages. I finally, received update that my vehicle was still in the service lot. For a luxury vehicle this was very disappointing and I’m not sure, if I would ever buy another vehicle with them. More