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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
324 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 324 reviews

March 16, 2025

I took my Audi A5 for tire change due to a recall. The staff was great, the time was perfect, everyone made me feel welcomed. They washed my car and filled my gas tank. They are always amazing. Tha More

by ElzbthRae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando, Ricky, Sonia, Daniel Casillas
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Mar 16, 2025 -

ElzbthRae responded

Best service always. Thank you to everyone for the attention and the great work!

March 16, 2025

Excellent customer service. He explained clearly every service needed and worked with me setting up a plan to fit my budget. Service was Faster then expected More

by Cristy Tavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Ceballos
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Mar 19, 2025 -

Audi El Paso responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

No issues. Great service as usual. Thomas was great and always provides a great customer experience!! More

by Javlinda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Mar 18, 2025 -

Audi El Paso responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 15, 2025

David, Gustavo, and Desmond made the car buying process painless. I am a multiple car buyer and am very pleased with the sales and service staff . More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Mar 18, 2025 -

Audi El Paso responded

Hi, we're glad you had such a wonderful experience with us! We hope to see you soon!

March 15, 2025

No issues. They took care of me promptly and held my vehicle until I was able to pick it up. Thomas was great!! More

by Javlinda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 18, 2025 -

Audi El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2025

Great service from end to end. My experience once the best in any dealership. Good service and efficient to get my new unit. More

by Israel Luna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Hernandez
Report | Print
Mar 16, 2025 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2025

Always great service, very detailed and professional! Quick responses and service was fast. Thanks to Jennifer in the service department! More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 09, 2025 -

Audi El Paso responded

Hi Mike , thanks for your praise and kind comments about Jennifer. We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2025

I have always brought my q7 here for service. Service advisors are knowledgeable and provide a complete breakdown of inspections. More

by Rails55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel lahera
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Mar 09, 2025 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

From the beginning to the end the way I was treated was amazing. The service adviser was amazing keeping me updated and making recommendations More

by Usar08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Mar 09, 2025 -

Audi El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

I appreciate the thorough explanation and service, my car is working great and all oil leaks are fully repaired. More

by Jorge Soltero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca,
Report | Print
Mar 06, 2025 -

Audi El Paso responded

Hello Jorge, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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