Audi El Paso

This was my first time visiting this dealership now that it was separated from the other one on Airways Blvd. I was annoyed that I had an 8:30 am appointment and did not get anyone to even talk to me until it was separated from the other one on Airways Blvd. I was annoyed that I had an 8:30 am appointment and did not get anyone to even talk to me until 9:30 am. I understand that it was busy but someone should have let me know that so then I could have scheduled for later or another day. The girls at the front of the dealership we not friendly at all. The young lady who helped me apologized for the wait. She was the only person who was friendly my entire visit. I was there for 5 hours for an oil change and the car air filter change. More

Jennifer is outstanding in her attention to detail. All that I have asked her to get done to my vehicle, she gets it done. The service department gives great service. Thank you. All that I have asked her to get done to my vehicle, she gets it done. The service department gives great service. Thank you. More

Great Service. Everyone is Friendly and Respectful. Pick up and drop off was fast and easy! Everyone is Friendly and Respectful. Pick up and drop off was fast and easy! More

Audi El Paso is new and shiny. Service personnel are knowledgeable and the whole environment is comfortable and welcoming . Service personnel are knowledgeable and the whole environment is comfortable and welcoming . More

Service advisor Edgar Arrieta was very very helpful. Ended up choosing a different vehicle at the last minute and he made the changes to make it happen. Ended up choosing a different vehicle at the last minute and he made the changes to make it happen. More

Was able to get all services completed in the same day and staff is very pleasant to work with and staff is very pleasant to work with More

Outstanding customer service. Service advisors and techs are awesome. Facilities are outstanding as well. Definitely going back. Service advisors and techs are awesome. Facilities are outstanding as well. Definitely going back. More

My sales rep was amazing! The managers shook my hand and introduced themselves. They were professional and family feel. Great service in and out. The managers shook my hand and introduced themselves. They were professional and family feel. Great service in and out. More

Best service I have ever had at a dealer. From start tofinish, they treated me as if Iwas valued. From start tofinish, they treated me as if Iwas valued. More

Very over priced 265 for oil change and tire rotation. Worse of all 95 dollars for labor on an oil change seriously?!?! Worse of all 95 dollars for labor on an oil change seriously?!?! More