
Audi Elk Grove
Elk Grove, CA
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Buying Audi Great experience, salesman was direct, but easy going, also informative. All staff I interacted with were friendly, made sure I was comfortable. E Great experience, salesman was direct, but easy going, also informative. All staff I interacted with were friendly, made sure I was comfortable. Everything went smoothly, no hiccups. More
Review of Service Dept. in Elk Grove Our Audi is 2 1/2 years old and needed a checkup as per schedule. Our rep. was Jet who made us feel comfortable and informed ...with wonderful servic Our Audi is 2 1/2 years old and needed a checkup as per schedule. Our rep. was Jet who made us feel comfortable and informed ...with wonderful service. Car was extra clean and shiny!!! More
Great experience! I had a great experience at the Elk Grove Audi dealership. Daniel Pascual provided fantastic sales support. He was not pushy at all and just wanted I had a great experience at the Elk Grove Audi dealership. Daniel Pascual provided fantastic sales support. He was not pushy at all and just wanted to help to make sure I left happy, which I did. More
Best Experience Ever My wife and I had an excellent experience at Elk Grove Audi. Raplh Jackson provided a very comfortable sales environment. He was not pushy at all an My wife and I had an excellent experience at Elk Grove Audi. Raplh Jackson provided a very comfortable sales environment. He was not pushy at all and was very patient in answering all our questions. All the employees we have dealt with thus far have been very knowledgeable, personable and very accommodating. I would highly recommend this dealership - a very pleasant sales experience. More
"Professionalism at its Finest" I stopped to look at certified pre-owned Audi A4s. Vince Webb (despite 100 degree heat), came outside and reviewed the model I was interested with d I stopped to look at certified pre-owned Audi A4s. Vince Webb (despite 100 degree heat), came outside and reviewed the model I was interested with detail. No pressure or assumptions. Found Vince to have excellent product knowledge which is important to me. Took test drive with more product detail plus found Vince to also be an ELO fan. Everyone I met at the dealership was courteous and professional Oh, I did purchase a 2014 Audi A4S and I would recommend Lasher Elk Gove Audi to others. It's true, "The reward is in the journey". More
Outstanding Dealer Elk Grove Audi is the finest Dealership we have ever experienced. Each and every one of their employees were knowledgeable, personable and extremely Elk Grove Audi is the finest Dealership we have ever experienced. Each and every one of their employees were knowledgeable, personable and extremely helpful. Without hesitation, we recommend them to anyone considering an Audi. More
New 2017 Q7 Vince Webb is great to work with. There is no high pressure sales pitch with these guys. The price is fair, and they take the time explain the featur Vince Webb is great to work with. There is no high pressure sales pitch with these guys. The price is fair, and they take the time explain the features. I will visit these guys again when I am looking for a new Audi. More
Truly a Customer Service Based Business We discovered Elk Grove Audi and their very professional Head of Internet Sales, Mike Fallis, almost 4 years ago. That meeting took place after under We discovered Elk Grove Audi and their very professional Head of Internet Sales, Mike Fallis, almost 4 years ago. That meeting took place after undergoing a less than satisfactory experience at another Audi dealership. We have continued to work with Mike and/or their service department exclusively for anything related to our Audi. Everyone working at This dealership seems ready to do whatever it takes to insure you always have a great experience. We just took delivery of a 2017 Q7 and Mike came in on his day off to personally handle the closing and explain all the car's sophisticated systems. We would recommend Mike and Elk Grove Audi to anyone. We should also mention that we live about 60 miles away from this dealership. More
Blown away by the service! I was able to speak with the Sales Manager Mike over the phone prior to my trip to the dealership. I live almost 2 hours away so I wanted to check on I was able to speak with the Sales Manager Mike over the phone prior to my trip to the dealership. I live almost 2 hours away so I wanted to check on inventory. Mike looked through the inventory with me online and went over the features of the cars I was specifically interested in and answered any questions I had. When I arrived later that day the sales representative we saw outside was expecting us and we went in and met everyone then went looking at cars. I drove the A3 I was most interested in, but then after the drive and sitting in the A5 for like 5 seconds, I knew I needed the A5 instead. I was worried however, because even though the A5 was used (certified pre owned) I didn't know if it would work in by budget. Long story short, the sales, finance and management teams worked together and I drove home in my BEAUTIFUL A5 that I thought was just a dream car. They made a great deal on my trade-in that I couldn't have asked for more. The process takes a while from start to finish. But I have purchased 6 cars from dealers and its normal to go a few hours. So don't be turned away by anyone who may gripe about time...plus....they have snacks. I've had great follow-up from both sales and service (I purchased some after market features I need to have installed) and everyone has been very accommodating especially because I live so far away. If what I've already said doesn't sell you then this should: I don't mind driving 2 hours to this dealership and they will continue to have my business the next time I need a car, which is probably going to be soon because my hubby is super envious of my new car and is ready to upgrade from his 12 year old VW. So we'll be back. More
Great customer service Mike Fallis was the one who helped me with my car purchase. He was very helpful in finding the car that best fit my needs. Would return again! Mike Fallis was the one who helped me with my car purchase. He was very helpful in finding the car that best fit my needs. Would return again! More