
Audi Elk Grove
Elk Grove, CA
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My New Audi Q5 is awesome Purchased my new Audi last weekend and love it! Ralph was great to deal with along with Jerry and the whole sales team! This is the place to go to g Purchased my new Audi last weekend and love it! Ralph was great to deal with along with Jerry and the whole sales team! This is the place to go to get a great deal and feel right at home. I was able to order my Audi exactly as I wanted it !!! More
New car purchase Vince helped us purchase our new Q5 and amazed us with his level of customer service. Vince personally went to San Jose to pick up the car and had it Vince helped us purchase our new Q5 and amazed us with his level of customer service. Vince personally went to San Jose to pick up the car and had it ready when we got to the dealership. Vince went the extra mile to earn our business. Vince has been following up and making sure we are happy and he takes care of his clients after the contract is signed. Vince is priceless! Go see Vince for your next Audi. More
amazing, i mean it!!!!! hi, so i got a audi a4, yesterday... and boy can i say im so satisfied but most importantly the service there was amazing. everyone was very helpful a hi, so i got a audi a4, yesterday... and boy can i say im so satisfied but most importantly the service there was amazing. everyone was very helpful and thoughtful, and nice! any questions i had they were very truthful, on every car... they werent pushy at all, how other car dealerships may be.... do i recommend them to you? ..... MOST DEFINITELY!!!!! you guys rock! ask for eric, and patrick! awsome people! More
Purchase of A8 CPO My experience at Elk Grove Audi was very good. Bought the A8 CPO at a good price. The whole experience was nice, no pressure. Eric Ramirez the car rep My experience at Elk Grove Audi was very good. Bought the A8 CPO at a good price. The whole experience was nice, no pressure. Eric Ramirez the car representative was well informed, answered all my question and was eager to make a deal and communicated well with his manager to have my needs met. The manager was nice who made sure my needs were met. I would definitely recommend this dealership. I will be in my first list when we shop for my wife's car. More
Excellent customer service Customer service was excellent. The staff was extremely friendly and and made the purchase process easy. Thanks to Mike in sales and Mike in financing Customer service was excellent. The staff was extremely friendly and and made the purchase process easy. Thanks to Mike in sales and Mike in financing for all their help. More
Great service Vince is great. He spent hours showing us how to operate the vehicle after we sign the contract purchasing the Audi Q5. We are very happy with our pu Vince is great. He spent hours showing us how to operate the vehicle after we sign the contract purchasing the Audi Q5. We are very happy with our purchase experience. More
easy and professional Buying proccess was easy, friendly and professional. Very knowledgeable staff on the product and it was comforting that many staff pertains owned vehi Buying proccess was easy, friendly and professional. Very knowledgeable staff on the product and it was comforting that many staff pertains owned vehicles by Audi. No pressure approach on the lot. More
No hassle buying experience Found the best deal online for a Certified Used 2013 Q7 at Elk Grove Audi. Upon email I was immediately contacted and within 2 days we were finally ab Found the best deal online for a Certified Used 2013 Q7 at Elk Grove Audi. Upon email I was immediately contacted and within 2 days we were finally able to make it over to the dealer to test drive. Mike Fallis was great to work with, no hassle buying experience. Needless to say we purchased the Q7. Some things that can be improved is the time it takes to complete a transaction. I realize that all options need to be disclosed to the buyer and that takes time but there must be some way to shorten the time. Since we had purchased the car late on a weeknight we did have some issues once we were able to do a complete walk through at home during the day. One thing that was a draw back for us was the cigarette smell in the car along with ashes, not sure how that escaped the service crew. We contacted Audi and there was no issue, made an appointment and the service department took full care of everything. Since it did take a few days we were also given a courtesy car which we appreciated. Thank you for treating us as a valued customer and hope to receive the same in the future. More
Excellent Service Thanks to Elk Grove Audi I have a new Q5. Jerry, Ralph and Patrick provided me with all the information I needed to buy my new car. They were all very Thanks to Elk Grove Audi I have a new Q5. Jerry, Ralph and Patrick provided me with all the information I needed to buy my new car. They were all very professional and easily answered all my questions. They made the whole car buying experience pleasurable. I look forward to a long term relationship with Elk Grove Audi. Thank You! More
What a pleasant experience! After searching on line and speaking with other Audi dealers, I had the pleasure of speaking with Vince Webb at Audi of Elk Grove. They had a Q5 in t After searching on line and speaking with other Audi dealers, I had the pleasure of speaking with Vince Webb at Audi of Elk Grove. They had a Q5 in the exterior color I wanted in stock, but it did not have the interior color or all of the accessories I wanted. My wife and I drove down from Chico to see the vehicle they had, planning to order what we wanted. Vince was very knowledgeable and after showing me the interior color I thought I wanted, we starting talking about the Q5 they had in stock. Vince and the management provided the accessories I wanted and priced the vehicle fairly. In addition I was given a fair price for the CUV I traded in. We happily drove our new Audi Q5 home that evening. I appreciate the knowledge and the professional manner in which the entire staff conducted themselves. More