Audi Elk Grove

Richard, my service rep was very nice, friendly and helpful. Everything went smoothly and on time. helpful. Everything went smoothly and on time. More

I’m always happy with the service that I get from Elk Grove Audi. They send me a video showing me the issues that they find or don’t find prior to doing the work. I love that. I can call Richard to sched Grove Audi. They send me a video showing me the issues that they find or don’t find prior to doing the work. I love that. I can call Richard to schedule my appointments and he brings me in as soon as possible. More

The service rep is always welcoming and does his review of the vehicles previous service.and is discussed with you. Upfront and honest. of the vehicles previous service.and is discussed with you. Upfront and honest. More

My service advisor kept me updated on the progress of my Audi which was greatly appreciated. Also the video of my car was cool to see. Audi which was greatly appreciated. Also the video of my car was cool to see. More

John was very friendly and personable. The back and forth with the manager was a bit much but not unexpected. However, the part after the handshake was what took the longest. The back and forth with the manager was a bit much but not unexpected. However, the part after the handshake was what took the longest. More

Leon provided stellar customer service from start to finish. He communicated every update on our vehicle and made sure transportation was available when service of our car was completed. finish. He communicated every update on our vehicle and made sure transportation was available when service of our car was completed. More

The dealership is clean, nice and professional. Trey was out service attendant and did a great job communicating and handling all our service in a timley manner. Trey was out service attendant and did a great job communicating and handling all our service in a timley manner. More

Professional, accommodating and efficient … Excellent Customer Service … I appreciated the time and patience into exceeding my expectations for the service provided. Customer Service … I appreciated the time and patience into exceeding my expectations for the service provided. More

Quck, efficient, and to the point. Service for the vehicle was scheduled quickly and executed without difficulty. Service for the vehicle was scheduled quickly and executed without difficulty. More

Excellent Customer ServiceGreat experience at the Audi Service Center. They handled the recall efficiently and professionally, and the customer service was excellent from start to finish. Scheduling the a Service Center. They handled the recall efficiently and professionally, and the customer service was excellent from start to finish. Scheduling the appointment was easy, and the software update didn’t take much time at all. I also really appreciated the complimentary car wash—it was a nice touch. Overall, smooth, quick, and hassle-free service. Highly recommend! More