Audi Englewood

Our recent experience with the service of our Audi A4 from the ease of scheduling an appointment to the pleasant efficient assistance with arrival/departure paperwork by Kristina S, Service Advisor, to t from the ease of scheduling an appointment to the pleasant efficient assistance with arrival/departure paperwork by Kristina S, Service Advisor, to the exceptionally professional assessment/service (inclusive of a video) by Michael A, our Master Technician, was nothing short of great. Thank you Kristina and Michael! You’re tops! More

I just came home from a great car-buying experience. I purchased what is probably the least expensive vehicle this dealership has ever sold and honestly, I think I was treated like I just bought a new 3 I purchased what is probably the least expensive vehicle this dealership has ever sold and honestly, I think I was treated like I just bought a new 300K R8. I came across the vehicle thru Cars.com, almost by accident. This is what I had been looking for for months but what I had seen were from private parties with vast mileage and excessive rust. This one was well-maintained by one owner and in impeccable condition. I am on Long Island, I reached out to the dealership and spoke with Alex Coss. He truly was a gentleman to deal with, and he worked with me to make this virtually effort-free. He said they were used to this and get a lot of customers from across the border in New York. I can see why. If Alex is an example, they put the effort in so the customer is more comfortable. Why can't more dealers follow their lead? There was no upsell, and I got exactly what I was described and promised. If you are considering an Audi, or anything else they might carry, why not look up Alex and give this dealership a try. I don't think you will be disappointed. I certainly was not. More

Same day emergency appointments Courteous , aims to please . This is our 4th Audi from this dealership please . This is our 4th Audi from this dealership More

Excellent, hassle free buying experience. Milan and the entire team at Englewood Audi went above and beyond. Milan was very accessible and helpful not only during the purchase and delivery b Milan and the entire team at Englewood Audi went above and beyond. Milan was very accessible and helpful not only during the purchase and delivery but even with many of my follow up questions. More

Update. ..I was contacted by Juan and we were able to negotiate a selling price on the vehicle. I was very satisfied with his and their commitment to the cust ..I was contacted by Juan and we were able to negotiate a selling price on the vehicle. I was very satisfied with his and their commitment to the customer experience. More

Audi Englewood is simply the best service and sales dealer by far. Thank you for your splendid service . dealer by far. Thank you for your splendid service . More

Took care of my problem immediately And gave me an estimate that was in line with the actual cost estimate that was in line with the actual cost More

Service associate had no idea what was going on with my car and gave conflicting information. Car went in for routine service. Returned 4 days later and Electrical system failure light came on after drivi car and gave conflicting information. Car went in for routine service. Returned 4 days later and Electrical system failure light came on after driving 2 miles. Half the contents of my console were strewn over the front seat, dirty empty coffee cup in cup holder, garbage left on front seat. Finally picked my car up 3 days later after I was told not to drive it. Was told they were sending flatbed but instead they drove it 70 miles. Valet said they were sending flatbed the next day, but I told him the car couldn't be left there overnight. Said they would take it to my house 6 miles away. Instead, he takes off leaving my car there. No communication and conflicting information whenever I called. Returned my car the 2nd time 8 days later. I called to find out what they found and just got alot of double talk saying the car meets all specs. The loaner was terrible, and required me to buy a charging wire in order to make Android Auto work. No phone calls when I was told I would be receiving them, and much more. Worst service experience of my life. I have owned Audi's and Porsche's since 1987. More

Woody was very helpful, patient, and knowledgeable making my experience affordable and easy. Mechanic did a great job diagnosing and fixing my vehicle. Thank you all! my experience affordable and easy. Mechanic did a great job diagnosing and fixing my vehicle. Thank you all! More

The service from Audi Englewood is always top notch. I get my new tire install the same day under my tire and rims package. Kristine was very professional and keep me update from the whole process. The I get my new tire install the same day under my tire and rims package. Kristine was very professional and keep me update from the whole process. The only complaint I have is the always give hard time to wash my Audi q5 because it has bike rack. I been loyal customer from this dealership for years. But over all I am happy with the service. More