
Audi Englewood
Englewood, NJ
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New Audi custome I am estatic to share the wonderful experience I had purchasing my first Audi at Town Audi. Michael's level of professionalism and expertise eased the I am estatic to share the wonderful experience I had purchasing my first Audi at Town Audi. Michael's level of professionalism and expertise eased the nervousness and doubts I had prior to going into the dealership. He was very honest and took his time walking me through the many options I had in buying my dream car. In addition, he called the next day to follow-up and make sure I was still happy with my decision! I am happy to join the "Audi family" and look forward to doing business with Town Audi in the future. Thank you for everything Michael! Special thanks to Mark Struble also for helping me workout a financial plan that would best suite me!! More
Great experience leasing a 2017 Q5! I had a great experience leasing my Q5 at Town Audi. My plan was to visit a few dealerships to see where I could get the best deal and customer servi I had a great experience leasing my Q5 at Town Audi. My plan was to visit a few dealerships to see where I could get the best deal and customer service. I went to Meadowlands Audi first and was not impressed. Then I contacted Michael Condosta at Town Audi based on his 5 star reviews on DealerRater. He was very responsive via email so I made an appointment to see him. He was great to work with because there was no BS and we talked candidly about what I wanted. I spent about 30 minutes in the dealership and left to think about it. I decided to move forward and worked out the rest of the details over the phone and email. Mark Struble was the finance manager I worked with and he was also very nice and accommodating. I only spent about hour in the dealership to sign the paperwork and pick up my new car! Since I've picked up the car Michael has followed up with me several times to check in. Thanks Town Audi, I LOVE my Q5! More
Excellet customer service Howard was very helpful throughout the experience of leasing my first car. He went above and beyond expectations. When I had forgotten something in Howard was very helpful throughout the experience of leasing my first car. He went above and beyond expectations. When I had forgotten something in my old car, he was able to get it for me, which was extremely appreciated. More
My Good Experience At TOWN AUDI Over the past 5 weeks i have contacted 7 dealerships in the area. I have been greatly impressed by Town AUDI, mostly thru my contact with Mr. Michael Over the past 5 weeks i have contacted 7 dealerships in the area. I have been greatly impressed by Town AUDI, mostly thru my contact with Mr. Michael Condosta. He has been persistent, I daresay tenacious, in reaching out to me.On several occasions I backed away and he continued to offer his services in a polte and sensitive way. He responded well to all my inqueries,including the nitpicking ones. He drove a hard bargain but left me feeling that we found a deal that was very good. we spent over 2 hours picking up the car and the length was caused by the insurance company"s long phone delays. Through out that period he educated me about the intricacies of the car. My wife and daughter were with me and they were both very,very impressed by his friendly and professional manner. At the age of 77 this may be the last car i lease but i believe i will buy it out at the end of thelease. I hope i will be working with Mr. Condosta at that time. I will strongly refer my friends and colleagues who are looking for an Audi to TOWN. While i ownly had phone contact with Alexis Rivera at the beginning of my search, he was very helpful in my decision to remain in contact with TOWN. Mr. Mark Struble whom I met at the closing was clear and informative about the lease. He checked the internet for the amount per additional mile (20 cents) if I purchased more mile before 18 months elapsed and I found that I had mis-informed by another dealer( who said it was 18 cents). Of course i wish it was 18 cents. At one point he intervened on my behalf to clear up and resolve a matter for me regarding the amount of money down. I received during this protracted process several inquiring texts from Mr. David Branch about how the process was going which helped me remain connected to your dealership. You may use me as a positive reference to any future customers and I look forward to having my car serviced by TOWN AUDI. Thank you for the good experience. More
Used Vehicle Purchase from Town Audi / Mark Struble My experience was pleasant and very easy to close on this transaction. Both Michael Condosta and Mark Struble were very professional, approachable, an My experience was pleasant and very easy to close on this transaction. Both Michael Condosta and Mark Struble were very professional, approachable, and well informed with my needs, the vehicle, finance and taking delivery of the Audi TT. Michael kept in touch and certainly has been a very pleasant person to work with. Mark was very helpful in securing the right type of financing and a overall nice experience to do business with. I look forward to establishing a long lasting relationship with both Michael and Mark in purchasing future Audis Luis - he picked me up from my place to the dealer to pick up the car. great experience Robert - He took my first call and introduced me to Michael. Great experience. More
Wonderful experience Sales associates were very helpful and worked with us to get a reasonable deal. They Take good care of customers. I Love my new Audi! Sales associates were very helpful and worked with us to get a reasonable deal. They Take good care of customers. I Love my new Audi! More
Horrible service dept. 3 reviews 1.0 star rating 8/24/2016 I've had recurrent problems with the service dept at Town Audi. Not sure if they 3 reviews 1.0 star rating 8/24/2016 I've had recurrent problems with the service dept at Town Audi. Not sure if they know what they are doing. My check engine light keeps coming on and every time I take it in and they cant seem to diagnose the problem. They keep giving me the run around and seem they are playing a guessing game. I picked up the car again 2 weeks ago, drove it for 30 miles and the check engine light is back on. Its extremely frustrating and time consuming to keep having to go there and yet the problem still persist. I've paid them a lot of money over the years for numerous things but I'm tired now. Or may be its Audi itself. I've never had this many problems with my BMW and beginning to think that may be it was a mistake to buy a Q5. The amount of issues I've had with my Audi, I wont be recommending Audi to any of my friends and certainly wont be owning another one. More
Audi A4 Jimmy and Eric were excellent and they help me a lot to get me the car. Inspite of many difficulties they all worked hard to get me the car. Jimmy exp Jimmy and Eric were excellent and they help me a lot to get me the car. Inspite of many difficulties they all worked hard to get me the car. Jimmy explained me the car features and all other advantages of Audi and last but not the least they gave a me a best deal.. Thanks Jimmy, Eric and town Audi. More
One of the best experience in North Jersey Andre and his colleagues did a GREAT job and demonstrated TOP prefessional attitude dealing with customers !!! Would recommend Town Audi to everyon Andre and his colleagues did a GREAT job and demonstrated TOP prefessional attitude dealing with customers !!! Would recommend Town Audi to everyone, who is looking for the right car and friendly customers service. More