
Audi Exchange
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 546 reviews
The transaction was relatively quick and not stressful. Could have been a little more personal touch to the transaction, but otherwise a pleasant buying experience. Could have been a little more personal touch to the transaction, but otherwise a pleasant buying experience. More
Very adversed on the cars , everyone was very kind not pushy . We talked over the phone George had both cars ready for us to test . A great overall experience. pushy . We talked over the phone George had both cars ready for us to test . A great overall experience. More
Showroom was beautiful! Everyone we worked with was kind, professional, knowledgeable, and customer-centered! We had a fantastic experience at Audi Exchange buying our pr Everyone we worked with was kind, professional, knowledgeable, and customer-centered! We had a fantastic experience at Audi Exchange buying our pre-owned vehicle. More
Manos was very helpful throughout the process. He helped with with the car set up and made sure I didn’t have any questions before I left. He introduced me to people and made it a very easy and se He helped with with the car set up and made sure I didn’t have any questions before I left. He introduced me to people and made it a very easy and seamless process. You could tell he is very passionate and enjoys what he is doing. More
We had a wonderful experience with both Scott, our salesman and Dan, the Finance Manager. Both individuals were friendly, helpful, and provided excellent customer service. We are especially thankful t salesman and Dan, the Finance Manager. Both individuals were friendly, helpful, and provided excellent customer service. We are especially thankful to Scott who went the extra mile to insure that we found the right car for us and then understood all the features of it despite being late on a Friday night. Thank you Scott! More
Kris Paul was extremely patient and knowledgeable. Took his time to make sure I loved the car I purchased. Everyone I came in contact with at the dealership were friendly and professional, as always. Took his time to make sure I loved the car I purchased. Everyone I came in contact with at the dealership were friendly and professional, as always. More
I have never had a negative experience with the Audi Exchange! I have owned BMWs from 2 different dealerships as well as 2 Infinitis. I also purchased my original Audi S6 from a different dealership b Exchange! I have owned BMWs from 2 different dealerships as well as 2 Infinitis. I also purchased my original Audi S6 from a different dealership but started going to the Audi Exchange because the service was so much better. The Audi Exchange never treated me differently because I bought the car elsewhere and provided excellent service and a loaner every time. I have been pleased with everyone in the service department and more recently work with Elaina who always remembers me and my car. Due to the excellent service I bought 2 more Audis from the Exchange, a 2020 RS5 which I loved, and then more recently a pre-owned RS6! I worked with Brian Balinski both times, and it is a testament that it was the same salesperson even 5 years later. He provided me lots of options and even helped identify Audis that were not at the dealership so that I could get the correct car with the options and color that I really wanted. I never had to settle on what I was desiring. My latest car was pre-owned but could be new, and was a car Brian knew was on my radar and got it in front of me as soon as he could, LoVe this car! They also made the sales transaction super smooth, I was in an out with the trade-in under a hour. They also got me better financing than my private banker could do. Love this dealership and the employees that work there! More
Good service. Easy pricing structure. Not pushy. Helpful and fair. Plentiful snacks and drinks. Would recommend. Easy pricing structure. Not pushy. Helpful and fair. Plentiful snacks and drinks. Would recommend. More