Audi Exchange

I recently purchased an Audi Q5 at the Audi Exchange. I had an exceptional sales experience, which I attribute in large part to my salesperson, Ramzi Amawi. His deep knowledge of the car, and enthusiasm fo had an exceptional sales experience, which I attribute in large part to my salesperson, Ramzi Amawi. His deep knowledge of the car, and enthusiasm for the Audi brand were influential selling points in my decision. In addition to his professional expertise, he was patient and kind, taking me, and subsequently my husband, for at least 3-4 separate test drives over a few weeks before we finalized our decision. The final sales process was seamless, open and honest, which created an experience without anxiety, which I appreciate. Thank you to Ramzi, and the entire Audi Exchange team--I am really enjoying the Q5! More

Ramzi was knowledgable friendly and efficient with our transaction. We are relocating and needed a quality vehicle fast. Ramzi found the car made sure wee were comfortable and worked the best price possib transaction. We are relocating and needed a quality vehicle fast. Ramzi found the car made sure wee were comfortable and worked the best price possible. We are in good hands going forward and are very excited to own our first Audi More

We contacted Audi Exchange in regards to a used Q5 and immediately received first-class treatment from our sales representative, Ramzi. We appreciated the pre-meeting introduction, confirmation of appoint immediately received first-class treatment from our sales representative, Ramzi. We appreciated the pre-meeting introduction, confirmation of appointment, and general enthusiasm he displayed. Our visit to the dealership was also very enjoyable. Ramzi was very accommodating to our requests, answered our questions thoroughly, and made us feel that our business was truly appreciated. He also expedited the purchasing process to the best of his abilities, which made our experience that more positive. Overall, a fantastic experience at Audi Exchange! More

I was in the market for a car to take to college, and Ramzi instantaneously helped me find a nice looking Mazda with an awesome price. He never rushed the process of evaluating the vehicle, and I could t Ramzi instantaneously helped me find a nice looking Mazda with an awesome price. He never rushed the process of evaluating the vehicle, and I could tell he was expierienced and knowledgable about the whole industry. If you are looking to purchase a new or used car, I'd highly suggest speaking with Ramzi upon your arrival! More

Great experience overall. Ramzi Amawi was highly responsive, never pushy - excellent product knowledge, did a great job laying out options and choices. Got to a fair price quickly with no games. H responsive, never pushy - excellent product knowledge, did a great job laying out options and choices. Got to a fair price quickly with no games. Have purchased a car from this dealership in the past and look forward to the same excellent service I enjoyed before. More

Working with Ramzi was great, my husband and I traded in our 2003 Lexus and Ramzi wasted no time helping us pick the perfect car, at a wonderful price and amazing rate! With some negotiating on our trade i our 2003 Lexus and Ramzi wasted no time helping us pick the perfect car, at a wonderful price and amazing rate! With some negotiating on our trade in, I came in on my lunch break and amazingly all paperwork was ready. Everything went so smooth and we love our new car! More

Went there interested in a 2011 BMW 335i white Went there interested in a 2011 BMW 335i white convertible - VIN WBADX7C53BE260506. Initially spoke to Lucas Kielar - sales person. Car looked great. Went there interested in a 2011 BMW 335i white convertible - VIN WBADX7C53BE260506. Initially spoke to Lucas Kielar - sales person. Car looked great. Has been sitting on the lot for over 3 months - CARFAX showed an accident - just described as a right side impact. Priced below KBB, naturally. So I asked Lucas what is the story with the accident (since the car was a local trade-in). He says he doesn't know much... But he starts bragging about how their top mechanic drove the car for 10 days as a personal car, how the car passed an EXTENSIVE mechanical inspection and it is FLAWLESS. The story about the accident is simple - former owner hit the central island in a gas station - cosmetic damage - repaired professionally. We come to a price agreement - I'm ALMOST ready to put pen to paper - but I want to see the car on the lift. PLEASE READ ON: I see the right rear tire inner edge worn to the wire - HUGE ALIGNMENT problem - that's the impact side - I ask a mechanic what's up - he admits the car is UNSAFE AND MOST LIKELY HAS FRAME !!! DAMAGE. Lucas disappears ... BILL GILLEN the Used Car Manager comes RUNNING and starts yelling at me that the deal is off ! I say - put it on the alignment rack - I want the car - just put in the contract that you will fix it. He says no, that's it , we're done. I ask to see the the General Manager - he says no. I insist, start raising my voice - he gets Mario Rogic - I'll be fair - nice guy, polite, nothing like BILL GILLEN (belongs in a garbage truck dealership). He says this car is very dangerous to drive (I drove it twice, who knows how many other suckers did). I asked him if it's normal for a dealership that represents a premium brand like Audi to try to RIP OFF customers. You REALLY think they didn't know the car was with frame damage or at least some vital suspension components bent ??? I caught that INSTANTLY. And it's normal for BILL GILLEN to start yelling at me when I discovered he's a crook ? Bottom line - Would you like to be SAFE ? Would you like to not throw 35K on a car that's UN DRIVABLE ? Do you want to be conned ? I think Audi should look for HONEST DEALERS to represent them. Mario Rogic is a nice guy. BILL GILLEN and to a lesser extent Lucas Kielar are KNOWINGLY double crossing people. Thank God I know a thing or two about cars. I'm even willing to testify to anyone about this. bogdan180@gmail.com Stay Away ! They will sell you a dead horse if they could. More

I highly recommend this dealership and Ramzi in particular if your are shopping for a pre-owned Audi. These guys are very attentive with great follow through and very flexible. Don't be shy about n particular if your are shopping for a pre-owned Audi. These guys are very attentive with great follow through and very flexible. Don't be shy about negotiating a better price for yourself as this is a reasonable dealership able to accommodate reasonable requests. They did a great job helping me with financing and secured the best possible rate I could find. I am thrilled to have bought my first Audi here, and I will be back in three years when its time to trade up! More

Ramzi approached us immediately but didn't feel hurried. We knew what we wanted to buy and Ramzi took care of it all. We were there less than an hour - even with the financing! Thank you!! Great job! We knew what we wanted to buy and Ramzi took care of it all. We were there less than an hour - even with the financing! Thank you!! Great job! More

My car buying experience was the best I had In my life. Ramazi directed me to cars that were in my budget and preference profile. We didn't waste time negotiating. I ended up getting the car I wanted under Ramazi directed me to cars that were in my budget and preference profile. We didn't waste time negotiating. I ended up getting the car I wanted under the suggested kbb price by over a thousand dollars. I one hundred percent recommend purchasing a vehicle from this dealership and with Ramzi!!!! More