Audi Exchange - Service Center

I need to be honest ... I LOVE my A7 but I think I may love this dealership more. I've actually considered a BMW or Mercedes, but I don't think you can find this level of ... I LOVE my A7 but I think I may love this dealership more. I've actually considered a BMW or Mercedes, but I don't think you can find this level of car anywhere else. Incredible! More

Non scheduled service Great service for immediate need. Audi provided a loaner car while we waited which was much appreciated. Topped off oil, replaced battery in key and w Great service for immediate need. Audi provided a loaner car while we waited which was much appreciated. Topped off oil, replaced battery in key and washed car. Police and professional More

Excellent Service The service people were very kind and answered all the necessary questions that I had. For all the years they've helped me with my car, they never let The service people were very kind and answered all the necessary questions that I had. For all the years they've helped me with my car, they never let me down when I needed their assistance. More

Excellent Gus does an excellent job managing my vehicles service, going above and beyond to manage the experience and anticipating my needs. He is very knowled Gus does an excellent job managing my vehicles service, going above and beyond to manage the experience and anticipating my needs. He is very knowledgeable as well. More

Great experience I have a 2024 Audi A5 Cabriolet which I bought used in a private sale. When I finally needed dealer service Ivwent tobAudi Exchange because of positiv I have a 2024 Audi A5 Cabriolet which I bought used in a private sale. When I finally needed dealer service Ivwent tobAudi Exchange because of positive experiences from my last Audi. The service was great, quick greeting, excellent Q5 loaner. Most importantly they fixed some fairly complicated issues regarding two warning lights. The car runs like new. And icing on the cake was it was delivered back to me as clean as if it had been detailed. More

Great service experience at Audi Exchange Bee to the area and brought my A4 in for scheduled service. Busy Saturday but getting and into a loaner was smooth and efficient. Great overall serv Bee to the area and brought my A4 in for scheduled service. Busy Saturday but getting and into a loaner was smooth and efficient. Great overall service experiences. More

Always professional Always a very professional, friendly, and efficient staff. Greg and the service manager are outstanding. The best service experience I've ever had. Always a very professional, friendly, and efficient staff. Greg and the service manager are outstanding. The best service experience I've ever had. That is why I keep going back. More

Excellent Work completed on time as agreed upon. Hassle free loaner and expeience. Loved being able to use blue tooth in loaner plus nav system. Detail coukd've Work completed on time as agreed upon. Hassle free loaner and expeience. Loved being able to use blue tooth in loaner plus nav system. Detail coukd've been a little better. I should hv more thoroughly emptied the car beforehand. Some detailers remove everything and put in pouches for interior and trunk and by compartment so thry can clean thise areas. But really, thats splitting hairs. Jason treated me great. More

Customer First Service The dealership has been very professional and strongly service oriented throughout the sales process and now the service process. Straight forward, al The dealership has been very professional and strongly service oriented throughout the sales process and now the service process. Straight forward, always accommodating and focused on my needs. More

problem car I have a 2014 Audi Q7 that has the front windshield icing up on the inside of the car, and the defroster do not deice it., The car has been back to th I have a 2014 Audi Q7 that has the front windshield icing up on the inside of the car, and the defroster do not deice it., The car has been back to the dealership numerous times and the problem has not been fixed the last time the windshield iced up so bad that it cracked and dealership would not warranty it. Other issues the brakes have squeaked the first week of owning the car and I have gone back to the dealer and was told to push harder on the brake pedal,they still squeak. The belly pan fell off after their tech worked on the car and they didn't want to warranty it either, they wanted to charge me for a new one, after my husband talked to the service writer, my husband told them that they were the only people who worked on the car. They finally replaced it under the warranty. After calling Audi customers service about the windshield problem and getting little results it leads me to writing my review do to the poor service. I will not be buying another Audi and will not recommend one. Annette Ashbacher More