Audi Fall River

Service over $2,000 and no complimentary car wash? I brought my Audi in for an expensive air bag repair, $2,200 and didn't even get a car wash. Most dealers of premium brands wash and vacuum your vehi I brought my Audi in for an expensive air bag repair, $2,200 and didn't even get a car wash. Most dealers of premium brands wash and vacuum your vehicle when it is brought in for service. How much do you have to spend on service for a wash and vac? More

Brian (GM) and his staff are AMAZING!!! I am so excited to say that once again I have had another amazing experience with Mattie Imports. The professionalism they exude and attention to cust I am so excited to say that once again I have had another amazing experience with Mattie Imports. The professionalism they exude and attention to customer service it out of this world. Do yourself a favor and check them out! you will not be disappointed. More

Exceptional service Check engine light came on in my tiguan, they diagnosed the vehicle ordered the parts needed right away and repaired the car quicker than expected. C Check engine light came on in my tiguan, they diagnosed the vehicle ordered the parts needed right away and repaired the car quicker than expected. Car even got washed and vacuumed and was returned to me with care. Thank you More

Recall The recent handling of the critical Takata airbag recall on my Audi A-4 was handled promptly and efficiently. Mattie accommodated my request to have t The recent handling of the critical Takata airbag recall on my Audi A-4 was handled promptly and efficiently. Mattie accommodated my request to have the repair done early and went the extra mile in cleaning the car inside and out and giving me a ride home while I waited. More

Very good customer service I brought my 2004 Audi A4 Quattro Convertible for service. They were informative and thorough with need work. They made repairs in a timely fashion. I brought my 2004 Audi A4 Quattro Convertible for service. They were informative and thorough with need work. They made repairs in a timely fashion. More

Superior I was reluctant to go to Mattie’s due to yelp reviews. They must be old. Ray is outstanding as he is clear about services, explains and tries to prov I was reluctant to go to Mattie’s due to yelp reviews. They must be old. Ray is outstanding as he is clear about services, explains and tries to provide best value. He has twice brought me through the digital dashboard to make sure I understand prompts and corrections I can make. When service is provided it is in a timely manner with most convenience. No ‘cross selling’ pressure and a ride home is provided with a courteous young man IF service requires lengthy time. I am very happy and will likely buy my next car there after this experience. More

Warranty honored Warranty and factory recall info was explained thoroughly and completed without problem. Additional questions were answered well and I appreciated the Warranty and factory recall info was explained thoroughly and completed without problem. Additional questions were answered well and I appreciated the time and attention provided to my auto service. More

Service at Mattie VW Excellent Service. Friendly courteous staff prompt and available Vehicle serviced and returned as promised Shuttle service was provided to m Excellent Service. Friendly courteous staff prompt and available Vehicle serviced and returned as promised Shuttle service was provided to my place of work and return departure and arrival were within five minutes of schedule. More

Job well done As usual everything was taken care of in a timely fashion. It is very easy to set up appointments for service and getting this service done becomes ea As usual everything was taken care of in a timely fashion. It is very easy to set up appointments for service and getting this service done becomes easy because of the assistance provided at the dealership. More

Service visit I had an on-going problem with a low-tire pressure warning. Ray and your service personnel have patiently tried to solve this problem. Hopefully the I had an on-going problem with a low-tire pressure warning. Ray and your service personnel have patiently tried to solve this problem. Hopefully the third time is a charm! Thanks for your help and great service!. More