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Audi Fall River

Fall River, MA

4.6
1,731 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,731 reviews

June 01, 2022

Very cooperative and support from staff. They were very accommodating with the shuttle. However, they did not solve all the issues. I still cannot sign on to the system. I think I resolv More

by MFS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chaves
May 28, 2022

Excellent dealership under great management. They have tried very hard to address the issues with my new car More

by VAHIDOWNJAZAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Ray Massey, Tom Wallentin, Shawn Haggarty
May 26, 2022

They were efficient in getting my service scheduled, signed in and performed the service in the time they said it would take! Also cleaned the car beautifully before returning it!will use them again! More

by MWILSON23
Recommend Dealer
Yes
Employees Worked With
Justin Reis
May 26, 2022

Great service center. My first time and would definitely go back. Would recommend Mattie Audi. More

by KGUGLIETTI12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Massey
May 25, 2022

Cameron and Dwight and Rick and Jon were a delight to work with ..they were very knowledgeable and answered my questions with ease.. they all went over and above to make my leading experience a awesome More

by Beatrice54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo, Ryan Dalomba, Aiden Rezendes, Cameron Branco
May 23, 2022

Everything people hate about the car buying process is non existent at Mattie Imports. It was smooth sailing from the beginning. Our rep Aiden was great, and I couldn’t be happier! More

by Taylor Fien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Aiden Rezendes
May 21, 2022

From the sales manager down to the sales person everyone was great. Would recommend this dealership any day. Thanks for your help. More

by Geraldwilliams02720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Jonathan Tartaglione, Aiden Rezendes, Cameron Branco
May 20, 2022

The motor work was ok but after they washed my car it had swirls in the clear coat that didn't come out with washing from a buffer. Would never go back. More

by MARTINLROUSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Massey, Joe Chaves, Justin Reis
May 20, 2022 -

Audi Fall River responded

Good Morning Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw/Audi survey as your feed back is important to us. Vw/Audi seeing scores that are less than "5" or a "NO" is a issue and want us to resolve any issue that you may have with the dealerships as quickly as possible. We do Hand wash all vehicle and a quick vacuum, i like to look at the vehicle and see if there is something we can do to correct Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

May 20, 2022

All issues seem to blamed on computers and they can’t fix computers. I have had multiple issues with window one touch not functioning, rear hatch not closing, key fob not unlocking doors. When unlock on the More

by PLANGFIELD
Recommend Dealer
No
Employees Worked With
Ray Massey
May 20, 2022 -

Audi Fall River responded

Good Morning Paul Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw/Audi survey as your feed back is important to us. Vw/Audi seeing scores that are less than "5" or a "NO" is a issue and want us to resolve any issue that you may have with the dealerships as quickly as possible. I understand that there are multiple computer systems in the vehicle and slight glitches in there systems and some tiem when come in the shop issue may not be present if there are still electrical issue going on with the Audi A4 we would like to address it for you Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

May 19, 2022

Aiden Rezendes was my Salesperson and was extremely honest and helpful during the whole buying process. More

by JOHN.SINNOTT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tartaglione, Aiden Rezendes
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