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Audi Fletcher Jones

Costa Mesa, CA

3.9
1,032 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,032 reviews

May 15, 2018

Great customer service I will highly recommend my service advisor Jose magana he always help and cover all the expectations thank you Jose for such of grate service see you More

by Benjamin4997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
May 18, 2018 -

Audi Fletcher Jones responded

Hi Benjamin4997, Thank you for sharing your service feedback! I am pleased to hear that Jose was great to work with and was able to earn your 5 star rating. This is what we love to hear in regards to our team. We look forward to working with you again soon!

May 15, 2018

Friendly and professional staff. This was my first car buying experience by myself. I was nervous and anxious, but I went to Audi to purchase a car and I did it. No knowledge about More

by AudiTTLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Taylor Bradford, Stephen Lim, Scott Conner
May 18, 2018 -

Audi Fletcher Jones responded

Hello AudiTTLady, Congratulations on your new Audi! I am pleased to hear our team provided you the world class guest experience and made the whole process enjoyable from start to finish. We strive to be the best in the industry so I am happy to hear your praise and that our team is practicing the high standards we put forth. We look forward to working with you for years to come and if any questions arise, please do not hesitate to contact us. We are here to help!

May 14, 2018

First Audi Purchase! Cross shopping the Audi Q7 with another brand we came into Audi Fletcher Jones. Ruschka took great care of us. Once we were set on the Q7 Ruschka he More

by KDK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Taylor Bradford, Stephen Lim, Ruschka Sanguinetti
May 14, 2018 -

Audi Fletcher Jones responded

Hi KDK, Congratulations on your new Audi Q7! I am thrilled you chose us and that you were provided the Fletcher Jones Difference. We truly appreciate your praise and I am pleased to hear our team made the whole process enjoyable from start to finish. We look forward to working with you in the future and if you ever have any questions, please don't hesitate to contact us! We are here to help.

May 12, 2018

Great Experience! Thank you Chris for making the purchase of my new vehicle smooth! You were fantastic to work with and i look forward to a long relationship with you a More

by AMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hung, Stephen Lim
May 14, 2018 -

Audi Fletcher Jones responded

Hi AMC, Congratulations on your new Audi and welcome to the Fletcher Jones family! We truly appreciate your review and are pleased to hear Chris and the team were able to make your experience a memorable one. We we wish you many miles of enjoyment and look forward to seeing you again soon!

May 12, 2018

Jose Magna Been working with Jose for a few years now. Always a pleasure to deal with and provides great customer service! Will continue to come back.. More

by JCF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
May 14, 2018 -

Audi Fletcher Jones responded

Hi JCF, Thank you for taking the time to share with us your feedback! We love to hear our team is maintaining the high standards we practice and was able to provide you exceptional service. If any questions arise please don't hesitate to reach out. We are always happy to help and look forward to working with you again soon.

May 12, 2018

New Location provides more parking and same great service! Thanks again for another hassle free experience. Loaner car was provided in a timely manner and my car was washed when I picked it up. More

by kacerrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ryan Rabusch
May 14, 2018 -

Audi Fletcher Jones responded

Hi Kacerrob, Thank you for leaving us a 5-star rating! I am pleased to hear each of visits has been hassle free and in line with what you should come to expect from us each and every time. We appreciate your business and look forward to working with you for many years to come!

May 08, 2018

Exceptional Ryan and the leadership team are knowledgeable helpful and extremely professional. They go above and beyond the call of duty and provide exceptional c More

by Lauracross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2018 -

Audi Fletcher Jones responded

Hi Lauracross, Thank you for sharing your stellar feedback with us! I am pleased to hear Ryan and the team were great to work with and were able to earn your 5 star rating. We look forward to working with you again soon!

May 05, 2018

Car purchase I had a very good experience overall with whom ever I came to contact with. The salesperson and the sales manger were both acted professionally. More

by Sma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bradford, Diego Meza, Tyler killion
May 09, 2018 -

Audi Fletcher Jones responded

Hi Sma, Congratulations on your new Audi! I am thrilled you chose us and that you were provided the Fletcher Jones Difference. If you have any further questions, please don't hesitate to contact us! We are always happy to help.

May 04, 2018

Service Experience Our first Service experience was to have a Dupont Coating (interior/exterior)one our new Q5 . The Service Manager- Gennesis Sanchez was very nice, eff More

by Wilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2018 -

Audi Fletcher Jones responded

Hi Wilder, Thank you for sharing your service feedback with us! I am pleased to hear Gennesis and the team were great to work with and were able to earn your 5 star rating. We look forward to working with you again soon!

May 02, 2018

Great customer setvice Ryan has been my service advisor for the last few years. He is trustworthy and friendly and continues to be why I come back. Fantastic. More

by NewportAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
May 03, 2018 -

Audi Fletcher Jones responded

Hi NewportAudi, Thank you for sharing your service feedback with us! I am pleased to hear that Ryan is great to work with and was able to earn your 5 star rating. This is what we like to hear in regards to not only our sales team but service as well. We look forward to working with you again soon!

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