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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,028 reviews

February 28, 2022

Quick and easy, I would highly recommended to friends and family. Thank you have a great day More

by Jeffrey P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Nicholas Smith
Report | Print
Feb 28, 2022 -

Audi Fletcher Jones responded

Hello Jeffrey P, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. All the Best, Your Friends and Family at Audi Fletcher Jones

February 26, 2022

I have told several friends already that Audi Fletcher Jones was by far the best car buying experience I have ever had. Cesar Zavala was my specialists and he did an awesome job. Audi Fletcher Jones did More

by rbmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Zavala, Paul Abrahams
Report | Print
Feb 28, 2022 -

Audi Fletcher Jones responded

Hi Rbmoore, Congratulations on your beautiful Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Cesar Zavala the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We'll be sure to relay over the kind words expressed on your behalf. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Super impressed with everyone I worked with during my buy out! Scott went above and beyond to get my needs met. Much appreciated! More

by liza
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Maurizi, Paul Abrahams
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Feb 25, 2022 -

Audi Fletcher Jones responded

Hi Liza, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Scott has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Garrett was a great help along the way and communicated well with us with no pressure. We finally made decision in making purchase and process was fast and easy. More

by Corona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Poole
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hi Corona, Congratulations on your gorgeous Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Garrett ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Robert was great. We handled most details via email so when I came in it was just a matter of signing. Monica made that part of the process painless. All good. More

by JZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Randall
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hello JZ, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Robert and Monica the privilege to earn your business and attend to your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Fletcher Jones

February 25, 2022

Great staff , very friendly, i was waiting on my car to be ready and every single staff member acknowledged me and made me feel valued. More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasser Alzubaidi
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hello Brandon, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are thrilled to know of the great efforts put forth during your service and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

February 24, 2022

I want to personally thank Mike and Tyler for helping us with the purchase of our new Jeep. Mike and his team helped make the buying process extremely smooth and efficient, with even having our new car pers More

by Premiumsnacks2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Stewart, Tyler Dawson, Noah Marcos, Mike Burns
Report | Print
Feb 24, 2022 -

Audi Fletcher Jones responded

Hi Premiumsnacks2002, Congratulations on your gorgeous Jeep purchase! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with both Mike and Tyler. Thank you for allowing Mike and Tyler the privilege to earn your business and attend to your needs! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

February 24, 2022

Garrett and staff were very nice and helpful. It was great to not be pressured and just have the facts to make a good decision. More

by homer5050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Poole
Report | Print
Feb 25, 2022 -

Audi Fletcher Jones responded

Hello Homer5050, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Garrett and appreciate you complimenting our level of professionalism. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is truly flattered to have your thoughtful compliments and recommendations. We're looking forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones

February 23, 2022

What a great experience we had with Alex and the entire Fletcher Jones staff! It was super easy to pick the car we wanted and trade in our car with no hassles or upselling! The whole environment, from the More

by LXS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ball
Report | Print
Feb 23, 2022 -

Audi Fletcher Jones responded

Hi LXS, Congratulations on your beautiful Audi purchase! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an amazing experience. Guest satisfaction is our highest priority and we are thankful for your kind feedback. With that being said, it is a delight to hear Alex ensured you had a great time while searching for the perfect vehicle that best suits your needs. It bring us so much joy hearing that Alex went above and beyond with reaching the best pricing to care for the vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

February 23, 2022

Mike was very helpful from the beginning. Appreciate his help in trying to get us into a new Q5. More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Report | Print
Feb 24, 2022 -

Audi Fletcher Jones responded

Hello PM, Congratulations on your beautiful new Audi Q5! We are so appreciative of your loyalty and feedback about your experience with Mike. I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs! With that being said, it is a delight to hear Mike ensured you had a great time while reaching the best pricing to care for the vehicle of your choice. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

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