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Audi Fletcher Jones
Costa Mesa, CA
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,028 reviews
September 12, 2021
Shyla Jones was exceptional She listened and worked diligently to provide the service I required. She contacted when the car I wanted became available and kept me informed of the timing of arrival and diligently to provide the service I required. She contacted when the car I wanted became available and kept me informed of the timing of arrival and delivery More
by beverlynelson1444
Employees Worked With
Shyla Jones
September 12, 2021
The customer service was outstanding. They bent over backwards to make sure that all of my needs were met, and beyond. I definitely recommend this dealership to anyone looking for a fabulous car buying backwards to make sure that all of my needs were met, and beyond. I definitely recommend this dealership to anyone looking for a fabulous car buying experience. More
by blvillasenor
Employees Worked With
Collin Kleinman, Alex Ball
September 11, 2021
Mike was knowledgeable and did not push us to buy anything. He was patient and answered all of our questions. The transaction was easy and surprisingly pleasant. Tyler and Mike were opened and honest anything. He was patient and answered all of our questions. The transaction was easy and surprisingly pleasant. Tyler and Mike were opened and honest about what they can or can not do. Marco in Finance was great too. He found us the lowest rate possible and explained everything in details. Great team. Great experience. Super happy with my purchased. Thank you Mike. More
by Jackien64
Employees Worked With
Marco Saines, Tyler Dawson, Mike Burns
September 10, 2021
Very nice dealership. They did almost everything to make me happy. Shane was a excellent salesman and he is basically the reason we bought the vehicle from this dealship. me happy. Shane was a excellent salesman and he is basically the reason we bought the vehicle from this dealship. More
by cheikes
Employees Worked With
Monica Ward, Shane Murphy
September 09, 2021
It was a berynice experience. Everyone that I met was very knowledgeable, and kind. The location is a super nice building, close to my home and will be there for my first wash on Friday very knowledgeable, and kind. The location is a super nice building, close to my home and will be there for my first wash on Friday More
by Clgore
Employees Worked With
Tyler Dawson, Chad Delasantos
September 08, 2021
We needed to be accommodated quickly due to a commitment with our children’s school, and the staff did everything they could to make the experience quick, while still being thorough. An enjoyable, fulfillin with our children’s school, and the staff did everything they could to make the experience quick, while still being thorough. An enjoyable, fulfilling experience for us! More
by bollenba
Employees Worked With
Cameron Phillips, Steve Milrot
September 08, 2021
Highly Recommended if you are looking to buy a new Audi from Fletcher Jones Audi. People there are so nice and proffesional. Especially the salesman name Mike Burns. He is one of the the BEST!!! Thanks Mi from Fletcher Jones Audi. People there are so nice and proffesional. Especially the salesman name Mike Burns. He is one of the the BEST!!! Thanks Mike. More
by Plat0902
Employees Worked With
Mike Burns
September 07, 2021
Great job with closing our deal. Mike was helpful and efficient, as well as trustworthy. He was able to get a terrific deal on our trade in and the new Q8! efficient, as well as trustworthy. He was able to get a terrific deal on our trade in and the new Q8! More
by Jen S.
Employees Worked With
Mike Burns
September 07, 2021
Holly was amazing! He was welcoming, wasn't pushy, and made sure to show us every aspect of the car. When it came to negotiation, he and Tyler clearly wanted to make a deal, but they wanted it to be favor made sure to show us every aspect of the car. When it came to negotiation, he and Tyler clearly wanted to make a deal, but they wanted it to be favorable for both parties. Could not recommend Audi Fletcher Jones more highly! More
by NewQ7
Employees Worked With
Tyler Dawson, Monica Ward, Holly Setiadi
September 07, 2021
Overall great experience. At no time did I feel pressured or as if I was being taken advantage off. I used the Fletcher Jones website to calculate my lease and my trade-in and they honored my trad pressured or as if I was being taken advantage off. I used the Fletcher Jones website to calculate my lease and my trade-in and they honored my trade-in value with no resistance. More
by Billlogsdon
Employees Worked With
Scott Maurizi, Mike Burns
