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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,028 reviews

August 24, 2021

It was a pleasurable experience buying a car at Audi Fletcher Jones. David Song was most helpful and very knowledgeable about the Q7, which I absolutely love! More

by SarahB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Song, Monica Ward
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Aug 24, 2021 -

SarahB responded

Same

Aug 24, 2021 -

SarahB responded

👍

August 24, 2021

We had a great experience. Cameron and Holly were amazing. We had a 5 star experience. More

by Ojeannine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Phillips, Holly Setiadi
Report | Print
Aug 24, 2021 -

Audi Fletcher Jones responded

Hi Ojeannine, The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that both Cameron and Holly have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It is a delight to hear Cameron and Holly ensured you had a great time while searching for the perfect vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team is grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

August 23, 2021

Where do I begin?! Very thrilled and satisfied that I decided to join the Audi family through this dealership. My wife and I were newcomers to the brand, but they made sure I was immersed into a very tho More

by rangelSQ3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hale, Noah Marcos, Kennedy Emesibe
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Aug 24, 2021 -

Audi Fletcher Jones responded

Hi RangelSQ3, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Kennedy! We'll be sure to relay over the kind words expressed on your behalf. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and we look forward to welcoming you again soon! Welcome to the Audi family! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 21, 2021

Great customer service from beginning to end. It was easy to book our service appointment and they did an excellent job of communicating upon completion. More

by B Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Molina
Report | Print
Aug 23, 2021 -

Audi Fletcher Jones responded

Hello B Austin, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones

August 21, 2021

Truly a 5 star experience. The dealership is beautiful and clean and Peter was a joy to work with. Thanks again for the wonderful experience! More

by hratcht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Peter Kiani
Report | Print
Aug 23, 2021 -

Audi Fletcher Jones responded

Hello Hratcht, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with Peter. It's wonderful reviews like yours that truly represents what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 20, 2021

Robert Randall is a gem! He treated us extremely well from start to finish. He’s very nice and knows the product well! We would recommend this dealership and both Robert and Colin in particular More

by chrisreyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman, Robert J Randall
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Aug 21, 2021 -

Audi Fletcher Jones responded

Hello ChrisReyn, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Robert Randall and Collin. I am very happy to hear that they both were able to deliver such exceptional service and help you find the perfect vehicle. We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 19, 2021

Staff was great, but had to reschedule due to miscommunication. More

by vivien.barrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist Anna, Jose Magana, Shane Murphy
Report | Print
Aug 24, 2021 -

Audi Fletcher Jones responded

Hi Vivien, Thank you for your business & helpful insight! The team at Audi Fletcher Jones looks forward to assisting you with all of your Audi needs and would be happy to assist with any outstanding concerning. Please feel welcome to contact us at kim.camargo@fletcherjones.com Best, Kimberlee Camargo Reputation and Brand Ambassador

August 18, 2021

Everyone was wonderful. Tyler was especially great. He was professional, understanding g, and solutions oriented. I would refer friends and family to him More

by annking32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Tyler Yancey
Report | Print
Aug 18, 2021 -

Audi Fletcher Jones responded

Hi Annking32, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with Tyler. Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team is truly flattered to have such heartfelt recommendations and look forward to welcoming you again soon! Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 17, 2021

This dealership was amazing, our sales man David was amazing, the finance Collin was amazing. We Gael’s a wonderful experience, I love the car and the people and I think I am officially now an Audi girl More

by Vala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman, David Song
Report | Print
Aug 18, 2021 -

Audi Fletcher Jones responded

Hi Vala, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it's wonderful to hear both David and Collin ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Welcome to the Audi family! Our team of experts are grateful for your business and we look forward to working with you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 17, 2021

I initially came into this dealership with the intention to sell my car. Instead I had the great pleasure of meeting an amazing salesman, Kennedy Emesibe. After my positive experience with Kennedy I knew th More

by Bmuammar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesibe
Report | Print
Aug 18, 2021 -

Audi Fletcher Jones responded

Hi Bmuammar, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Kennedy Emesible. We'll be sure to relay over the kind words expressed on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Please reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Audi Fletcher Jones

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