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Audi Fletcher Jones

Costa Mesa, CA

4.0
1,030 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,030 reviews

August 08, 2021

Good service. The staff are friendly and down-to-earth and will not hassle you to fill their paperwork. They will even assist you during and after a purchase so they know you’re happy with what you got. More

by Miguel R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Phillips
Aug 10, 2021 -

Audi Fletcher Jones responded

Hello Miguel, Thank you for taking the time to post your great review! Our entire team loved to hear how Cameron offered his genuine attention while assisting you with the purchase of your new Audi. Congratulations & cheers to many happy miles ahead! All of the best, Kimberlee Camargo Reputation and Brand Ambassador

August 07, 2021

We had an amazing experience with Audi Fletcher Jones! From the minute we walked in the door everyone was so attentive and truly had our best interest at heart. We were so fortunate to have Peter More

by Aldunn60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Peter Kiani
Sep 20, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

August 07, 2021

Working with Karim was a great experience. He was patient with all our questions and very knowledgeable about the car and all its features! We are delighted with our purchase and had a great experience with More

by Hassan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Jalanbo
Aug 09, 2021 -

Audi Fletcher Jones responded

Hello Hassan, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Karim the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

August 06, 2021

Fabulous experience. They take customer care to a new level, I was very pleased with all aspects of having them service my Audi. David was excellent at communicating with me through the whole process More

by miko.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace and Heather in vehicle delivery, Julian Kim, David Derebenskiy
Aug 09, 2021 -

Audi Fletcher Jones responded

Hello Miko, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by David during your service visit. We'll be sure to relay over the kind words expressed on your behalf. Our team of associates appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

August 06, 2021

Holly, our sales rep, was patient with my questions and courteous. Issel, in the service department was very efficient and professional, always smiling. We have 2 Audi's and best Audi customer service by f More

by katmcclennen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issel Herrera, Holly Setiadi
Aug 20, 2021 -

Audi Fletcher Jones responded

Hello Kat, Thank you for being a valued part of our Fletcher Jones family! We are so pleased that you have garnered such a confident, trusting, & professional relationships with both Holly and Issel. These fine individuals are truly some of the most gifted in the industry and we love that they have been an instrumental part of Audi ownership! We are truly grateful for your business and authentic recommendations! Please always feel welcome to contact us! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 06, 2021

David Derebenskiy was very helpful and kept me informed thru the entire process. It took a day longer than expected but I had a nice loaner that worked well. More

by rickt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Aug 10, 2021 -

Audi Fletcher Jones responded

Hi Rick, Thank you for sharing your wonderful review with us and the online community. We couldn't be more pleased to have your kind recommendations for David Derebenskiy & look forward to serving you for many years to come! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

August 06, 2021

Great customer service and everything done professionally. Car is amazing thank you guys. Sales people are top tier Id recommend anyone looking to buy a new or used car to go to Audi. More

by alexzandrisvasquez15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall
Aug 09, 2021 -

Audi Fletcher Jones responded

Hi Alexzandrisvasquez15, Congratulations on gorgeous Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is delight to hear our team ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 06, 2021

From the moment I walked in they had my name and they already knew which vehicle I was going to test drive. They offered something to drink and the sales person (Peter Kiani) came down to greet us. He de More

by miguel62642Miguel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Aug 09, 2021 -

Audi Fletcher Jones responded

Hi Miguel62642Miguel, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Peter Kiani has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We're extremely happy to see Peter was able to get you into your desired choice of vehicle that best suits your needs! We are grateful for your business and we look forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 05, 2021

Mike was very helpful, patient and professional. He took the time to walk us through all the features of the vehicle in detail. They purchasing experience was good. More

by Thiag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Aug 05, 2021 -

Audi Fletcher Jones responded

Hello Thiag, Congratulations on your gorgeous new Audi! We are so appreciative of your loyalty and feedback about your experience with Mike Burns! I am very happy to hear that Mike was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. It was our pleasure to help you get to know every aspect of your vehicle. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 05, 2021

Friendly, clean, prompt attention upon arrival. Good communication and good service. More

by Burba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Aug 06, 2021 -

Audi Fletcher Jones responded

Hi Burba, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you back again! Please reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Audi Fletcher Jones

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