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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,028 reviews

August 04, 2021

Purchasing a car here is amazing. The sales and financial staffs are kind and professional. More

by chris kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Setiadi, 5 stars, Collin Kleinman, David Song, Holly Setiadi
Report | Print
Aug 05, 2021 -

Audi Fletcher Jones responded

Hi Chris, Our team was elated to read that our talented team took amazing care of you during your recent sales visit! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family! Warm Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

August 04, 2021

Amazing customer service. They really try to make you feel at home throughout the purchasing process. There is also no pressure when buying the car as opposed to other dealerships. 10/10 best dealership More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Setiadi, Nicole Shong, Holly Setiadi
Report | Print
Aug 04, 2021 -

Audi Fletcher Jones responded

Hello Robert, Congratulations on your beautiful Audi! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us! We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 04, 2021

My experience was wonderful. Holly, Tyler and Nicole were professional, friendly and easy to work with. They all made the process easy and painless and I LOVE my new car! Thank you all More

by Jprmorlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly, Tyler Dawson, Nicole Shong, Holly Setiadi
Report | Print
Aug 04, 2021 -

Audi Fletcher Jones responded

Hi Jprmorlando, Congratulations on your gorgeous new Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Holly, Tyler, and Nicole the privilege to earn your business and attend to your needs! Glad to hear our team went above and beyond with getting you into your desired choice of vehicle that best suits your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 04, 2021

I had a wonderful experience. Peter was excellent in providing photos and videos and he responded immediately to all of my requests. He was very professional and made the process so much easier. He even More

by cathycarpediem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Report | Print
Aug 05, 2021 -

Audi Fletcher Jones responded

Hi Cathycarpediem, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Peter has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It is a delight to hear Peter ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and we're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 03, 2021

Our experience was pleasant. Floor manager (Steve) and sales associate (Kyle) were knowledgeable and worked with us to make the best deal. First class service! More

by Mike Faddoul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson, Steve Milrot
Report | Print
Aug 03, 2021 -

Audi Fletcher Jones responded

Hello Mike, Congratulations on your new Audi! We are so appreciative of your loyalty and feedback about your experience with us. It's amazing to hear that both Steve and Kyle went above and beyond with getting you into your desired choice of vehicle. We'll be sure to relay over the kind words expressed on your behalf. I am very happy to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

August 03, 2021

Great dealership experience, everything was efficient and taken care of very quickly while we were there. All of our questions were answered and they were very open about everything. More

by Isiarain14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Report | Print
Aug 03, 2021 -

Audi Fletcher Jones responded

Hello Isiarain14, Congratulations on your gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Fletcher Jones take great pride in serving our guests well and we are grateful to have earned your business. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

August 02, 2021

very helpful in every way, Shane was a perfect salesman. returnded our calls promptly, was patient enough to wait for the right car to arrive. More

by vasken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Murphy
Report | Print
Aug 03, 2021 -

Audi Fletcher Jones responded

Hi Vasken, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with Shane. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

July 31, 2021

The facility is great and easy to get into . My service rep David was very accommodating and helpful. He took the time to go through the requested service. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Report | Print
Aug 05, 2021 -

Audi Fletcher Jones responded

Hi David, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about David Derebenskiy show our dedication in providing world-class Audi Service experiences, and the importance of keeping you updated and on schedule. Looking forward to your next scheduled service visit with us! Best, Kimberlee Camargo Reputation and Brand Ambassador

July 31, 2021

Jose was wonderful, he met me on time as scheduled. Explained some additional options Audi was offering. The team evaluated the car and I had my estimate later that day More

by Csagahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Report | Print
Aug 05, 2021 -

Audi Fletcher Jones responded

Hello, We are grateful to have such heartfelt feedback and truly appreciate your genuine recommendations for Jose! Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

July 31, 2021

Mike Burns was excellent and his level of service was 1st class. He was easy to deal with and I had zero issues with thr financing More

by Shad.quraishi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Ward, Mike Burns
Report | Print
Aug 03, 2021 -

Audi Fletcher Jones responded

Hello Shad, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Mike Burns the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

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