Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
Contact Dealership
View Awards

1275 Bristol St

Costa Mesa, CA

92626

Directions

By Type

Showing 1,028 reviews

July 31, 2021

Excellent service. Congratulations David Derebenskiy. He's so kind and helpful. Beautiful facility and waiting room. Fletcher Jones is the best. I will recommend to all More

by aarcis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Report | Print
Aug 03, 2021 -

Audi Fletcher Jones responded

Hi Aarcis, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear David Derebenskiy assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing us the opportunity to serve you and our team of associates are looking forward to welcoming you again soon! All the Best, Your Friends and Family at Audi Fletcher Jones

July 31, 2021

Mike was a joy to do business with. The process was simple and quick!! Mike helped me find the perfect vehicle and we were out of there in 2 hours! Couldn’t be more excited. More

by ZanaNeal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burns
Report | Print
Aug 05, 2021 -

Audi Fletcher Jones responded

Hello Zana, Our team was elated to read that Mike Burns took fantastic care of you by being knowledgeable, professional and making your purchase one that was a true joy! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family! Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

July 30, 2021

Jacob was really wonderful to work with. His knowledge of the Q7 was exceptional and he did everything in his power to ease my purchasing experience. More

by Allan K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines
Report | Print
Aug 16, 2021 -

Audi Fletcher Jones responded

Hi Allan, At Audi Fletcher Jones, our team is driven to ensure every new vehicle purchase is exciting and memorable. Each experience is custom tailored to fulfill all of our guests needs. Thank you for sharing your genuine recommendations for Jacob! We appreciate the opportunity to work with you during your vehicle search and want to extend a warm welcome to our Fletcher Jones family! Congratulations on your purchase! Best, Kimberlee Camargo Reputation and Brand Ambassador

July 30, 2021

Easy and love Scott! This is my 4th Audi. Will never change. Ryan in service is incredble too!! Scott made the whole process enjoyable. Love my car. More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maurizi
Report | Print
Jul 30, 2021 -

Audi Fletcher Jones responded

Hi Patty, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Scott and Ryan have always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It brings us so much joy hearing that Scott went above and beyond with getting you into your 4th Audi with us! Thank you for allowing Ryan the privilege to earn your business and attend to your service needs! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

July 29, 2021

My experience purchasing my Audi was easy & smooth, I received amazing customer service. Shane Murphy went above & beyond to make sure I was taken care of. I couldn’t be happier with my purchase. Thank y More

by michaela watkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katia Campbell, Kurt Vestil, Shane Murphy, Peter Kiani
Report | Print
Jul 29, 2021 -

Audi Fletcher Jones responded

Hi Michaela, Congratulations on your beautiful Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Shane Murphy ensured you had a great time while searching for the perfect vehicle. We're glad to see Shane went above and beyond with getting you into your desired choice of vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Our team is wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

July 29, 2021

Professional responsive rapid service …..I would Professional responsive rapid service ….. I would recommend this dealership to family and friends… I will definitely take my vehicle here again for s More

by jaw
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Report | Print
Jul 29, 2021 -

Audi Fletcher Jones responded

Hello Jaw, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come and are here to help should you need us! Take Care, Your Friends and Family at Audi Fletcher Jones

July 29, 2021

I scheduled a service appointment for a manufacturer's recall on a suspension part, and the repair was completed within my promised wait time, including a comprehensive vehicle inspection. The bonus was t More

by pjawest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Report | Print
Jul 30, 2021 -

Audi Fletcher Jones responded

Hi Pjawest, Thank you for the opportunity to serve you! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It's wonderful hearing that David went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! Glad he was able to fix your MMI button and had your vehicle running in tip-top shape! We're looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Audi Fletcher Jones

July 27, 2021

Ryan was exceptional to work with. He went beyond excellent customer service. I wish everywhere I went I was treated with that much attention to care. More

by lisabethfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Report | Print
Jul 28, 2021 -

Audi Fletcher Jones responded

Hi Lisabethfox, Thank you for the opportunity to serve you! It's wonderful to hear Ryan went above and beyond with getting your vehicle repaired and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Audi Fletcher Jones

July 27, 2021

Really happy with purchasing a vehicle from Audi fletcher jones In Costa Mesa and really happy with the help me and my family got from Kennedy made us feel really welcome overall a great experience More

by jzuno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Emesibe
Report | Print
Jul 28, 2021 -

Audi Fletcher Jones responded

Hello Jzuno, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Kennedy has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. It brings us so much joy seeing that Kennedy went above and beyond with getting you into your desired choice of vehicle that best suits your needs! Thank you for the opportunity to earn your business and our team of experts are looking forward to working with you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fletcher Jones

July 26, 2021

This was probably the easiest car buying process I have ever experienced. I found the vehicle online and emailed for its availability. Robert responded promptly and advised it was available. The paperw More

by tlv421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J Randall
Report | Print
Jul 26, 2021 -

Audi Fletcher Jones responded

Hello tlv421, Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Robert the privilege to earn your business and attend to your needs! Glad to hear Robert went above and beyond with getting you into your desired choice of vehicle all within the best pricing. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones

1
...
44
45
46
...
103