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Audi Fletcher Jones
Costa Mesa, CA
1,027 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,027 reviews
July 26, 2021
Mike was amazing with his customer service and I would recommend him to anyone buying a car. He even had the car delivered to me in murrieta. recommend him to anyone buying a car. He even had the car delivered to me in murrieta. More
by Sbowers
Employees Worked With
Monica Ward, Mike Burns
July 24, 2021
Robert is not the typical car sales man, he is easy going and made the process of buying a car fun not stressful. He is informative and kind and not arrogant or condescending. and made the process of buying a car fun not stressful. He is informative and kind and not arrogant or condescending. More
by aprilar09@gmail.com
Employees Worked With
Robert J Randall
July 23, 2021
Amazing Service, Peter Kiani made the transaction smooth and easy, Excellent Service by the Agency and finance department too, Thanks Guys, i love the car! and easy, Excellent Service by the Agency and finance department too, Thanks Guys, i love the car! More
by Omar
Employees Worked With
Marco Saines, Peter Kiani
July 22, 2021
Great experience across the board! Robert made the process very easy. Even though I was looking to buy a used car everyone at Audi Fletcher Jones made me feel like I was buying their top model. The ne process very easy. Even though I was looking to buy a used car everyone at Audi Fletcher Jones made me feel like I was buying their top model. The new dealership is also beautiful. I'll definitely return for my next car purchase! More
by Roberts
Employees Worked With
Robert J Randall, Marco Saines
July 22, 2021
Jose is always the best. Service and care always exceptional. Smooth entrance and new location great. And, I don’t have twenty five more words. exceptional. Smooth entrance and new location great. And, I don’t have twenty five more words. More
by Probeachwalk
Employees Worked With
Jose Magana
July 22, 2021
Awesome selection of vehicles. Robert offered amazing customer service he was very knowledgeable not only about Audi vehicles but other luxury in the Q5 class. He took the time to review all of the vehi customer service he was very knowledgeable not only about Audi vehicles but other luxury in the Q5 class. He took the time to review all of the vehicles features and followed up after my purchase. I will definitely refer my friends and family to Robert. More
by jodigee1
Employees Worked With
Robert J Randall, Noah Marcos
July 22, 2021
This location and the staff here made my car buying experience very comfortable. Cameron was extremely helpful and I felt I could really trust him to help me make the right decision. Highly recommend experience very comfortable. Cameron was extremely helpful and I felt I could really trust him to help me make the right decision. Highly recommend More
by Mark8
Employees Worked With
Cameron Phillips
July 21, 2021
Dave did a great job in keeping me informed and putting out the options I had for repairs , excellent customer service would use him again and refer others to him out the options I had for repairs , excellent customer service would use him again and refer others to him More
by Galeythhs
Employees Worked With
David Derebenskiy
July 21, 2021
I had a great experience while dealing with Henry Chang the service advisor. The car was fixed after a faulty battery and damaged timing cover with leaking oil. However, the other advisor prior to transfer the service advisor. The car was fixed after a faulty battery and damaged timing cover with leaking oil. However, the other advisor prior to transferring me by my request to Henry was unpleasant and rude regarding why I had my Audi towed into the dealer. Again I would like to say that I have dealt with Henry Chang many times now as my advisor and he is the best, ask for him! More
by anthony.morris
Employees Worked With
Henry Chang
