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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,028 reviews

June 29, 2021

Mike Burns and the team at Fletcher Jones are pros. The whole transaction from beginning to end was easy and seamless. I’ll definitely use Mike and Fletcher Jones for future car purchases again. More

by Chris H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hale, Mike Burns, Nicole Shong
Report | Print
Jun 29, 2021 -

Audi Fletcher Jones responded

Hello Chris, Congratulations on your gorgeous new Audi! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that Mike Burns was able to deliver such exceptional service and help you find the perfect vehicle. It brings us so much joy hearing that Mike ensured you had a great time while searching for the vehicle that best suits your needs all within the best pricing. Our team of associates are grateful to have earned your business and are looking forward to working with you for many more years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fletcher Jones

June 28, 2021

Took my A4 in for its first service and David was my service advisor. Service was very busy that day but David stayed in touch with me and keep me appraised of the service progress and estimated complet More

by mefelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
Report | Print
Jun 29, 2021 -

Audi Fletcher Jones responded

Hi Mefelix, It's really rewarding hearing that David was able to assist and provide you with amazing service throughout your visit with us. We're extremely flattered to hear David went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Our team of associates are looking forward to seeing you again at your next scheduled interval. Take Care, Your Friends and Family at Audi Fletcher Jones

June 27, 2021

Service staff was helpful and informative. Dropping off and picking up was efficient. The only question I had was the time it took to complete the work. I though that was a not extended. More

by wooglin1542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Paul Panya
Report | Print
Jun 30, 2021 -

Audi Fletcher Jones responded

Hello, We are so pleased to hear about your recent service visit with Jose and Paul! Thank you for your kind review! Our goal is to provide the best experience possible and hope you feel welcome to contact us anytime. Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 27, 2021

Mike was WONDERFUL to work with. Very informative. Very quick & efficient. Thanks Mike! More

by Janelle Ainley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Mike Burns
Report | Print
Jun 28, 2021 -

Audi Fletcher Jones responded

Hi Janelle, Congratulations on your beautiful new Audi! Thank you for choosing Audi Fletcher Jones! It is our top priority to give guest an outstanding experience. With that being said, it is a delight to hear Mike ensured you had a great time while searching for the perfect vehicle. Our team was beyond happy to read that Mike was helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and recommendations and look forward to working with you for many more years to come! Best Wishes, Your Friends and Family at Audi Fletcher Jones

June 26, 2021

I was treated with a lot of respect and was given a great deal on my purchase. Awesome place!!!! More

by manuelmora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly, Holly Setiadi
Report | Print
Jun 26, 2021 -

Audi Fletcher Jones responded

Hello Manuelmora, Congratulations on your gorgeous Audi! Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many more years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Fletcher Jones

June 26, 2021

David who helped me from start to finish was a awesome salesperson. Very friendly and knowledgeable. Me and my family will for sure be buying more from Fletcher Jones in Costa Mesa ! More

by erick.vargas42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Song
Report | Print
Jun 28, 2021 -

Audi Fletcher Jones responded

Hello Erick, Congratulations on your gorgeous new Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with David Song. We're excited to see that you enjoy David's work! We'll be sure to pass along the kind words on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

June 25, 2021

I came by Audi Fletcher Jones on a Sunday looking at a preowned vehicle I was interested in. The next day Mike Burns had reached out to me regarding the vehicle and we were able to discuss the details. I More

by Elising
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Mendez, Mike Burns, Nicole Shong, Alex Ball
Report | Print
Jun 26, 2021 -

Audi Fletcher Jones responded

Hi Elising, Congratulations on your beautiful Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Our team was beyond happy to read that Mike Burns was helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. We are grateful for your business and we look forward to working with you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones

June 25, 2021

Easy check in and great communication from the service team throughout the day. The option of a loan vehicle makes servicing with Audi Fletcher Jones completely hassle free! More

by lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Derebenski
Report | Print
Jun 25, 2021 -

Audi Fletcher Jones responded

Hi Lyn, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding for our talented service team and thrilled to know the use of our courtesy loaner vehicles were a great compliment to your experience. Please Feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 23, 2021

The dealership was extremely clean, new and modern. It was very beautiful More

by Orion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiani
Report | Print
Jun 24, 2021 -

Audi Fletcher Jones responded

Hi Orion, Congratulations on your gorgeous Audi! The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your recent visit with us. Glad to see that you enjoy our new beautiful facility as much as we do! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones

June 23, 2021

Had great service, Jose was very helpful during whole process More

by Jay Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Report | Print
Jun 24, 2021 -

Audi Fletcher Jones responded

Hello Jay, It's really rewarding hearing that Jose was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Audi Fletcher Jones

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