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Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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1275 Bristol St

Costa Mesa, CA

92626

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Showing 1,028 reviews

June 22, 2021

Very courteous staff. David was so good to work with. Thank you! More

by rlambros
Recommend Dealer
Yes
Employees Worked With
David Derebenskiy
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Jun 23, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding your service experience with David! We strive to ensure guests receive the highest level of service and are thrilled to have earned your confidence and loyalty! Warm regards, Your Friends and Family at Audi Beverly Hills

June 21, 2021

My husband and I were truly happy with the service provided by Peter & Nia. We were beyond satisfied with our Fletcher Jones experience, thank you More

by ruby_amargo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Peter Kiani
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Jun 22, 2021 -

Audi Fletcher Jones responded

Hello Ruby, Thank you for allowing Peter & Nia the privilege to assist you and your husband during your quest for a new vehicle. We are truly pleased to read about your experience throughout your purchasing journey and are beyond thrilled to know you left happy with our services! Congratulations on your purchase and welcome to our Fletcher Jones family! Warmest regards, Your Friends and Family at Audi Fletcher Jones

June 21, 2021

Excellent, beautiful facility - like buying a car at a Four Season. Great staff - very helpful! Best car buying experience we’ve ever had. More

by David W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katia Campbell, Mike Burns
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Jun 22, 2021 -

Audi Fletcher Jones responded

Hello David, Wow! Our team at Audi Fletcher Jones are truly flattered to read your generous sediments for our Sales team and facilities. We are truly thrilled to welcome you to our Fletcher Jones family and hope you enjoy every mile on your gorgeous new Audi vehicle! Kind regards, Your Friends and Family at Audi Fletcher Jones

June 20, 2021

Had an incredible experience working with Mike Burns again. Love the car and the entire team at FJ Audi. They even delivered the car to my home after work Now that’s service More

by Dradamou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Kleinman , Brandon Hale, Mike Burns
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Jun 21, 2021 -

Audi Fletcher Jones responded

Hello, Congratulations on your newly purchased vehicle! We are so appreciative of your feedback about your experience with us. I am very happy to hear that Mike and the entire team was able to deliver such an amazing experience throughout your car buying purchase. We'll be sure to relay over the kind words expressed on your behalf! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Welcome to the Fletcher Jones family! Warmest regards, Your Friends and Family at Audi Fletcher Jones

June 19, 2021

My service advisor, Jimmy, was amazing. He gave me the best loaner and got my car done even earlier than anticipated. Great brand ambassador! Thank you, Jimmy! More

by Ismail787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Jun 21, 2021 -

Audi Fletcher Jones responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the prompt and accommodating service you received from Jimmy during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! Take care, Your Friends and Family at Audi Fletcher Jones

June 19, 2021

Jose is the best. This Audi Store' s service dept. Is excellent! Easy flow in and out. Loaner car ready when I arrive. Have to mention Ryan as well. My usual advisor. Been happily working with Ryan for y More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana, Ryan Rabusch, Michael Quezada
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Jun 21, 2021 -

Audi Fletcher Jones responded

Hello Mike, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly helpful, informative and result orientated service you experienced during your visit with Jose and Ryan. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best regards, Your Friends and Family at Audi Fletcher Jones

June 19, 2021

Henry was easy to work with and helpful. Quick to keep me updated. When we’re taking a little bit to pull my car around he personally went and got it for me. More

by Cgelhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Chang
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Jun 21, 2021 -

Audi Fletcher Jones responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about your positive and accommodating service you had is wonderful to read of. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for for your business and the opportunity to serve you! All the best, Your Friends and Family at Audi Fletcher Jones

June 19, 2021

This might be the best Audi dealership I've visited for service. Excellent service experience, everything was done exactly as requested. The people were friendly, helpful, and efficient. I was impressed w More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jun 21, 2021 -

Audi Fletcher Jones responded

Hello James, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your vehicle and are thrilled to have your genuine compliments for Jimmy and our team and their exceptional level of service! We are grateful to have such heartfelt feedback. Thank you for allowing us the privilege to serve you and always feel welcome to contact us anytime! Warm wishes, Your Friends and Family at Audi Fletcher Jones

June 18, 2021

Kurt and Nia was very courteous, helpful and professional. It made the experience painless and straightforward. Not a lot of waiting around, no hard sell. More

by Franciso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Vestil, Noah Marcos
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Jun 25, 2021 -

Audi Fletcher Jones responded

Hello Francisco, Thank you for your kind recommendations for both Kurt and Nia! Our goal is to provide the best experience possible and thrilled to know of your courteous, professional and helpful visit. Congratulations on your purchase! Please let us know if we can be of any further assistance in the future. Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

June 18, 2021

Appointment, check-in, service and pick-up process was seamless. Working with Paul Panya was a pleasure. Also, I appreciate the car wash and the higher end (A7) loaner. More

by Dave T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panya
Report | Print
Jun 30, 2021 -

Audi Fletcher Jones responded

Hello, We absolutely value your feedback and thank you for the kind recommendations for Paul! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

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