Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Fletcher Jones

Costa Mesa, CA

Overview
Reviews
Vehicles
4.2
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
Contact Dealership
View Awards

1275 Bristol St

Costa Mesa, CA

92626

Directions

By Type

Showing 1,028 reviews

May 30, 2021

Excellent dealership to work with. Very responsive and went above and beyond to make buying my car seamless and pleasant! I definitely recommend Fletcher Jones. With a huge thank you to Mike Burns for wor More

by Veronica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Marcos, Mike Burns
Report | Print
May 31, 2021 -

Audi Fletcher Jones responded

Hi Veronica, What a wonderful review! Thank you for taking the time to share and for the 5 star rating! We are thrilled to read that Mike & Nia took great care of you as well and went above and beyond to ensure you got your vehicle day of! We are truly grateful to have earned your business and we look forward to serving you for many years to come! Congratulations and enjoy every mile! Warm wishes, Your Friend and Family at Audi Fletcher Jones

May 30, 2021

Mike was great to work with when looking at the car. He made the car buying process simple and easy to go through. Thanks Mike! More

by Rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Mike Burns
Report | Print
May 31, 2021 -

Audi Fletcher Jones responded

Hi Rod, Guest satisfaction is important to us and we could not be more pleased to have you complement Mike on his level of service by rewarding us with your 5 star rating and review! Our team is truly grateful for your business and the opportunity to serve you! Enjoy every mile and we our team of experts are always here for you should you have any questions! Take care! Your Friends and Family at Audi Fletcher Jones

May 29, 2021

From start to finish Jose was outstanding….inspection and work was completed in a timely manner……I like the way the inspection and suggested work is sent. The loaner car was clearly a lease turn in that had More

by Jhyder
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Report | Print
Jun 01, 2021 -

Audi Fletcher Jones responded

Hello, Your experience is important to all of us at Audi Fletcher Jones and so pleased to hear about the outstanding level of service you had working with Jose. When time permits we would like to follow up with you and gain further details about your experience. Please contact me directly at Kim.camargo@fletcherjones.com Best, Kimberlee Camargo Reputation and Brand Loyalty Ambassador

May 28, 2021

Customer service was good and I appreciated being provided an Uber to and from the dealership when I dropped off and picked up my car. I also liked the idea of electronic updates and payment More

by gabe_pate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Panya
Report | Print
May 29, 2021 -

Audi Fletcher Jones responded

Hi Gabe, Thank you for choosing Audi Fletcher Jones! We are ecstatic to hear that your recent visit at our service drive with Paul was worthy of your 5 star rating! We thank you for your patronage and are here for you should you have any questions or Audi needs! Take care! Your Friends and Family at Audi Fletcher Jones

May 26, 2021

The facility is immaculate and Mike helped me get into the car I wanted with minimal time wasted. I will definitely be back in the future. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saines, Mike Burns
Report | Print
May 27, 2021 -

Audi Fletcher Jones responded

Hi Jason, Providing our guest the best customer service and finest facilities is our top priority! We are honored to receive your 5 star rating and kind remarks for our sales team! Congratulations on your newly purchased vehicle and we hope you enjoy every mile! Please reach out to our team of experts should you ever have any questions. Take care, Your Friends and Family at Audi Fletcher Jones

May 26, 2021

Very good. Service was fast and easy. Did not have to worry about anything and the car looked amazing when I got it back. Very well done. More

by vardizzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
Report | Print
May 26, 2021 -

Audi Fletcher Jones responded

Hello Vardizzone, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you back soon! Take Care, Your Friends and Family at Audi Fletcher Jones

May 26, 2021

Makes it difficult to go somewhere else, after you have been exposed to the first class service and treatment. My next vehicle will be purchased there. More

by vic.turcios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panya
Report | Print
May 26, 2021 -

Audi Fletcher Jones responded

Hi Vic, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with now or in the future. All the Best, Your Friends and Family at Audi Fletcher Jones

May 28, 2021 -

vic.turcios responded

Thank you.

May 26, 2021

Mike Quezada’s customer service was exceptional. He went over and beyond to meet our needs. We would highly recommend him to others. Nia Marcos did a great job. More

by Danielle Dorantes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Quezada, Noah Marcos
Report | Print
May 26, 2021 -

Audi Fletcher Jones responded

Hello Danielle, We greatly appreciate you taking the time to post your 5-stars review! With all of the automotive competition out there, it's wonderful to hear that both Mike and Nia delivered an exceptional sales experience! It amazes us to hear that they went above and beyond with reaching the best pricing to care for your new vehicle. Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi! We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Audi Fletcher Jones

May 25, 2021

Jimmy was fast and efficient. He exceeded my expectations at every turn....communication, friendliness. He even went above and beyond and helped me with transportation. More

by mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Jun 02, 2021 -

Audi Fletcher Jones responded

Hello MC, Thank you for your business & the kind recommendations for Jimmy! The team at Audi Fletcher Jones looks forward to assisting your with all of your Audi needs! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

May 25, 2021

From the initial phone call to book our appointment until we collected our car at service completion, we were completely satisfied. The customer service was excellent and professional. Our service rep Ryan w More

by B Austin
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Report | Print
May 26, 2021 -

Audi Fletcher Jones responded

Hello B Austin, We greatly appreciate you taking the time to post your 5-stars rating! It brings us so much joy hearing that Ryan was able to assist and provide you with amazing service throughout your recent visit with us. Glad he assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! Thank you for allowing us the opportunity to earn your business and our team of associates look forward to seeing you again at your next scheduled interval. All the Best, Your Friends and Family at Audi Fletcher Jones

1
...
53
54
55
...
103