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Audi Fletcher Jones
Costa Mesa, CA
1,028 Reviews
Welcome to Audi Fletcher Jones! Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Costa Mesa, California! Come experience “The Fletcher Jones Difference” at our newest location today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,028 reviews
May 25, 2021
Mike was absolutely amazing and made the process seamless and created a luxury car buying experience. This was the first time in my life I actually enjoyed the process of buying a new vehicle. and created a luxury car buying experience. This was the first time in my life I actually enjoyed the process of buying a new vehicle. More
by KAT
Employees Worked With
Noah Marcos, Mike Burns
May 24, 2021
Mike and his team were amazing! We came in last minute and felt welcomed like an old friend. No pressure to buy or go out of our comfort zone. Mike listened to our wants and needs and found us the vehicle and felt welcomed like an old friend. No pressure to buy or go out of our comfort zone. Mike listened to our wants and needs and found us the vehicle perfectly suited for us. Thank you Mike Burns. More
by JoeAvalos
Employees Worked With
Mike Burns
May 24, 2021
We had an amazing experience purchasing our new car with Jacob. He went above and beyond to make the process as pleasant as possible and we couldn't be happier! Jacob. He went above and beyond to make the process as pleasant as possible and we couldn't be happier! More
by PattiH
Employees Worked With
Jacob Becerra
May 23, 2021
Excellent service. Service team, especially Paul Panya, very polite and knowledgeable. I made an appointment for routine service and it all went smoothly and efficiently. Great car wash too! My car looked very polite and knowledgeable. I made an appointment for routine service and it all went smoothly and efficiently. Great car wash too! My car looked brand new!😀 More
by susanwilliams014
Employees Worked With
Paul Panya
May 23, 2021
Quick, easy and thorough. Ryan was great. Didn't try and upsell or offer other services like most dealers do when you bring your car in for service. and upsell or offer other services like most dealers do when you bring your car in for service. More
by nick.milazzo
Employees Worked With
Ryan Rabusch
May 19, 2021
I worked with Alex Ball when we bought our Q5e. He was EXCELLENT – great knowledge of the vehicle and easy to work with. Very low pressure. You can tell he loves cars and is very patient about explaining EXCELLENT – great knowledge of the vehicle and easy to work with. Very low pressure. You can tell he loves cars and is very patient about explaining everything. The manager that was handling the negotiations with him was also awesome, thought I can’t remember his name. Great buying experience overall and the dealership is so nice, I though I was hanging out in a 5 star hotel. More
by Roger K.
Employees Worked With
Alex Ball - 5 stars, Noah Marcos
May 19, 2021
Holly is #1. He’s knowledgeable and very helpful. He know the product very well and he meets all my expectations. I will definitely refer him to family and friends. the product very well and he meets all my expectations. I will definitely refer him to family and friends. More
by Sharon Tran
Employees Worked With
Holly Setiadi, Holly Setiadi
May 18, 2021
Excellent service; comfortable, pleasant and open environment; personnel extremely friendly and attentive; large vehicle selection; convenient location; Stacy Gordon was extremely knowledgable and ve environment; personnel extremely friendly and attentive; large vehicle selection; convenient location; Stacy Gordon was extremely knowledgable and very patient More
by lwitherby
Employees Worked With
Stacy Gordon, Marco Saines
May 18, 2021
Henry Chang was the consummate professional and over delivered. He listened to the problem, re-assured me and best of all, kept me in the loop. His communications to me via text were the best balance delivered. He listened to the problem, re-assured me and best of all, kept me in the loop. His communications to me via text were the best balance of providing me the latest update without burdening me with over communicating. My inquiries were answered promptly and at the end of the day, my A6 was back to running like new. Thank you, Henry. More
by Pshim15
Employees Worked With
Henry Chang
May 18, 2021
I originally stopped by in order to look at/purchase a pre-owned vehicle but ended up buying a new 2021 model. Chad was great at explaining the upgrades in the new models and getting pricing for me to be pre-owned vehicle but ended up buying a new 2021 model. Chad was great at explaining the upgrades in the new models and getting pricing for me to be able to make a more informed decision. More
by jessicabjones
Employees Worked With
Chad Delasantos
