Audi Fletcher Jones

Good service and follow-up communication! I really like the new place and the text updates! Also liked arranging a ride back to my office and back to the dealership to pick up my car. the new place and the text updates! Also liked arranging a ride back to my office and back to the dealership to pick up my car. More

Great service. Ryan is awesome. I pulled in, I was immediately greeted, zipped in and then out with my loaner car. Returned the next day, car completely fixed and beautifully cleaned. Took 5 minutes t immediately greeted, zipped in and then out with my loaner car. Returned the next day, car completely fixed and beautifully cleaned. Took 5 minutes to pay and get back out. Love this dealership. More

Very professional and extremely knowledgeable. She greeted me and apologized for the wait I would have. Was personal as well. I waited in the upstairs waiting area and I truly enjoyed it greeted me and apologized for the wait I would have. Was personal as well. I waited in the upstairs waiting area and I truly enjoyed it More

Been working with Henry for a couple years now. He is happy human and provides excellent service. It’s always a pleasure. The new dealership is lovely happy human and provides excellent service. It’s always a pleasure. The new dealership is lovely More

Service was exceptional from start to finish. I chose the pick/drop off option with a loaner car, because my Q5 had a list of requested services. They were quick to respond, book and set up the service, and pick/drop off option with a loaner car, because my Q5 had a list of requested services. They were quick to respond, book and set up the service, and it was easy and quick. The gal who set it up was super friendly and detailed.. Day of service pick up was there right on time, and gave me a heads up they were a few minutes out. To my surprise I got notification text with a detailed report of service inspection, all needed services were completed, and recommended tire rotation, with the service team sending along a video with the details of why my tires should be rotated..amazing job service technicians!! . Was so cool and really helped me to understand. The service rep Jose Magana was amazing, thorough and answered questions I had-he walked me through the details of the service, and offered help and recommendations for some body work. They were able to drop the car off a day early, and even installed the utility rack on top of the car for me at no charge per my request! I highly recommend the pick/up and drop off with car loaner- the car was a Q3 and was perfect condition. My car came back looking like it had a detailed wash and interior. Just an amazing experience from start to finish! Way to go Fletcher Jones team, it was exceptional service from the entire team! More

Kurt Vestil our salesperson made our transaction very smooth and no pressure with our trade-in and purchase of our new vehicle. Thank you! Jim & Nancy Johnson smooth and no pressure with our trade-in and purchase of our new vehicle. Thank you! Jim & Nancy Johnson More

Smooth process from start to finish. Cameron was great to work with. The first time I think I can say we didn't feel swindled at a dealership! Found the very best deal on our beautiful new car and could to work with. The first time I think I can say we didn't feel swindled at a dealership! Found the very best deal on our beautiful new car and couldn't be happier! Still learning the process with an Etron, but it's getting easier each day. Thank you Fletcher Jones! More

Joshua Gonzalez was amazing through this whole process. I can’t name a better less stressful experience. Just FYI his name isn’t on the list of sales reps which is why I’m leaving this comment. I want to mak can’t name a better less stressful experience. Just FYI his name isn’t on the list of sales reps which is why I’m leaving this comment. I want to make sure he gets the recognition he deserves. He worked extremely hard for us to leave happy and that we did! Thanks Joshua More

The dealer is very clean and organized. The staff was friendly and professional. I felt under no pressure in the entire process. My requests were receptive with no reservations. Holly deserves a 5-star r friendly and professional. I felt under no pressure in the entire process. My requests were receptive with no reservations. Holly deserves a 5-star rating for his exceptional service and professionalism. More

Didn’t think I would make the purchase that night. We just went to test drive! Chad, Steve, and Nia made it happen! Each one took the time to get to know us, help us, make us feel we were valued, and giv just went to test drive! Chad, Steve, and Nia made it happen! Each one took the time to get to know us, help us, make us feel we were valued, and give us what we needed. My wife is over the moon with her new lease, and she cried because we got her her first luxury car after finishing her PHD. Thank you for helping her into her first, NOT her last, Audi! More