Audi Fletcher Jones

I recently had the pleasure of purchasing a vehicle from a phenomenal car salesman, and I cannot recommend Yasser highly enough. From the moment I stepped into the dealership until I drove off in my dream c a phenomenal car salesman, and I cannot recommend Yasser highly enough. From the moment I stepped into the dealership until I drove off in my dream car, he went above and beyond to ensure that my car buying experience was exceptional. First and foremost, yasser's level of helpfulness was truly outstanding. He took the time to listen attentively to my needs and preferences, and then proceeded to guide me through the entire process with utmost care and professionalism. Whether it was answering my countless questions or addressing any concerns, he was always patient, ensuring that I had all the information necessary to make an informed decision. His knowledge about the vehicles in their inventory was truly impressive. He provided detailed explanations about each model, highlighting their unique features and benefits. His expertise extended beyond just the specifications; he had a deep understanding of the cars' performance, safety features, and even offered insights into long-term maintenance considerations. It was evident that he was genuinely passionate about his job and well-versed in the automotive industry. What truly set Yasser apart was his kindness and genuine demeanor. He created a warm and welcoming environment, making me feel comfortable throughout the entire process. He was never pushy or aggressive, but rather focused on finding the perfect vehicle that matched my preferences and budget. His friendly approach made the car buying experience stress-free and enjoyable. Throughout the entire journey, he was a constant source of valuable information and guidance, ensuring that I made an informed decision that suited my needs. He went above and beyond to make sure I was satisfied with my choice, even providing additional resources and support after the purchase was finalized. It was evident that he truly cared about my satisfaction and was dedicated to ensuring a positive outcome. In summary, I wholeheartedly recommend this incredible car salesman, Yasser, for his exceptional level of helpfulness, extensive knowledge, genuine kindness, and dedication to customer satisfaction. His commitment to providing an outstanding car buying experience is commendable, and he truly exceeded my expectations. If you're in the market for a new vehicle, don't hesitate to seek him out - he will undoubtedly make the process smooth, enjoyable, and rewarding. Thank you again Yasser , I will be sure to come back ! More

Ask for Stacy Gordon. He is great at product knowledge, customer understanding/service and communications. He is great at product knowledge, customer understanding/service and communications. More

I had a great experience buying a Audi Etron, the sales person Mr. Michael Corona was very helpful and professional, he showed me different options in buying a vehicle. I will recommend him with friends an person Mr. Michael Corona was very helpful and professional, he showed me different options in buying a vehicle. I will recommend him with friends and family. I’m very satisfied. Good place to buy a car at“Fletcher Jones Costa Mesa” Thanks More

Michaela and her manager did an awesome job getting me the best lease deal on a q5 that 3 other dealerships couldn’t beat. To top it off they delivered the q5 and picked up my q3 trade in even though I the best lease deal on a q5 that 3 other dealerships couldn’t beat. To top it off they delivered the q5 and picked up my q3 trade in even though I lived over 2 hours away. The deal was so convenient to my busy schedule! Will for sure be back for a q4 soon! More

Although the dealership was large, the individual experience was personable and you were actually listened to without any further undue pressure to sway you in any way. The service was casual but no experience was personable and you were actually listened to without any further undue pressure to sway you in any way. The service was casual but no detail was missed, which made it a pleasantly surprising and easy experience. I was impressed how my salesman had the vehicle ready for viewing in the second floor showroom at the time of my pre-scheduled appointment. Audi Fletcher Jones works hard to make the experience pleasant and seamless. More

Easy process and great staff that are straight forward and no BS. 10/10 would recommend and no BS. 10/10 would recommend More

Andi was so helpful and informative when we were purchasing our Audi! Would definitely come back to her if we look to get a new one :) purchasing our Audi! Would definitely come back to her if we look to get a new one :) More

This dealership really cares and listens to your needs! I appreciate that they took their time to make me happy and I did not feel pressured. I appreciate that they took their time to make me happy and I did not feel pressured. More

Very good service and follow up always kept informed of status and service needed now and possibly future status and service needed now and possibly future More

Service center completed and charged for unauthorized work. Rotated, balanced and aligned tires that needed replacement. Refused to compensate and justified it because it will make the tires that needed work. Rotated, balanced and aligned tires that needed replacement. Refused to compensate and justified it because it will make the tires that needed replacement last longer… The vehicle has Audi Care too but I won’t go into the obvious verbiage on that on. Disappointed with the lack of integrity. More