Audi Fletcher Jones

Perfect as always! My service advisor Ryan fixed the problem with the hatch door lock, although I told him that he shouldn’t bother because it was not a big deal. He com My service advisor Ryan fixed the problem with the hatch door lock, although I told him that he shouldn’t bother because it was not a big deal. He communicated about his progress by phone messages. I was happy with the service. Jan Mirejovsky More

Outstanding service This is my first service with this dealership. Their process of getting you in and out is far superior to my previous experiences at other dealerships This is my first service with this dealership. Their process of getting you in and out is far superior to my previous experiences at other dealerships. My service advisor, Ryan provided clear and prompt communication. More

Timely service while waiting Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was frie Service took the time quoted while I waited. Need desk or table to work on computer in waiting area (when you get the new facility). Everyone was friendly although I had to sit in the sales area while they were working so that I could use a desk for my computer. The internet was good - but had to ask someone for the password. More

Great Customer Service !! Just wanted to note that the service rep Frank Camargo was outstanding ! Frank kept me informed and called when completed. I deal with used car reco Just wanted to note that the service rep Frank Camargo was outstanding ! Frank kept me informed and called when completed. I deal with used car reconditioning here at Norm Reeves Honda of HB and was fortunate to work with Frank. Sometimes its difficult to reach a dealer to schedule service coming from another dealership to another, but I did not have that problem at all. Thank you again. More

Excellent service. Quick, very helpful. Ryan helped work through my problem and explained things thoroughly. Problem solved and good guidance to avoid it in the future. through my problem and explained things thoroughly. Problem solved and good guidance to avoid it in the future. More

the service was very good, Henry did a good job as always. I was satisfied with the service and the replacement car I borrowed during the repairment always. I was satisfied with the service and the replacement car I borrowed during the repairment More

Ryan is the best!He always goes above & beyond to be Ryan is the best! He always goes above & beyond to be helpful. Would highly recommend him. Very knowledgeable, responsive & very attentive to his c Ryan is the best! He always goes above & beyond to be helpful. Would highly recommend him. Very knowledgeable, responsive & very attentive to his customers needs. More

This service facility is accommodating and helpful and efficient. I enjoy getting the email and texts notifying me of the progress of the service and when I can pick up the car. efficient. I enjoy getting the email and texts notifying me of the progress of the service and when I can pick up the car. More

Excellent service. On timeBrought car for recall Excellent service. On time Brought car for recall problem Fixed and delivered on time Will use again without hesitation Car washed before deliver Excellent service. On time Brought car for recall problem Fixed and delivered on time Will use again without hesitation Car washed before delivery. Good job More

First time with AUDI It was a fabulous — provisional team. Sebastian Lozano helped me a lot. He is excellent and knows how to go over and beyond customer expectations. It was a fabulous — provisional team. Sebastian Lozano helped me a lot. He is excellent and knows how to go over and beyond customer expectations. More