Audi Fort Lauderdale - Service Center

After I had a regular service, they mounted a replacement part the wrong way, which caused my vehicle to stop suddenly in the middle of a high speed highway. Nearly caused a monumental crash - only luck save part the wrong way, which caused my vehicle to stop suddenly in the middle of a high speed highway. Nearly caused a monumental crash - only luck saved me. Management hasn’t said or done anything weeks in. More

Excellent service and knowledgeable staff. Will definitely recommend and will only use this service department to service my car. Will definitely recommend and will only use this service department to service my car. More

Great staff, great service! All around amazing dealership, they are always very helpful. I would highly recommend them. All around amazing dealership, they are always very helpful. I would highly recommend them. More

Service department horrendous. If you can get a live person. Transportation to/from the dealership is great, but seems like an excuse to have the car sit all day without the schedu If you can get a live person. Transportation to/from the dealership is great, but seems like an excuse to have the car sit all day without the scheduled service being completed. I always made an appt to visit, never a "drive through." Yet first visit, they didn't have the recall parts for the scheduled repair. Second was ok. Third and final visit was for electronic issues and key fob battery. Car dropped at 9am. Had to call for update at 3pm. They hadn't touched my car. I asked them to put a battery in key fob and send a ride. When I arrived 30 minutes later, they hadn't even done that. Don't take the appt if you're too busy to work on my car. Despite the ride to/from; it's still an inconvenience to not have my car. Also, I always have to e-mail my salesman (who is excellent) to get response or make appts. Service never picks up. If you leave a message, no one calls back. THEN they call asking how to make it right??? 3 strikes is an out. Total lack of consideration of my time and schedule. More

Incredibly accommodating and friendly. The entire staff is always willing to go the "extra" mile. This includes sales, service as well as leadership. I'd highly recommend. The entire staff is always willing to go the "extra" mile. This includes sales, service as well as leadership. I'd highly recommend. More

Service rep was great. Video sent was too confusing and too fast. Should have had voice explaining situation. Video sent was too confusing and too fast. Should have had voice explaining situation. More

Talked to salesman abbout getting extended warranty. Was told I need a complete check up for around $500.00 before they would offer it. Maria the service person was with me. She promise she would make t Was told I need a complete check up for around $500.00 before they would offer it. Maria the service person was with me. She promise she would make the appointment for the following Thursday. I did not hearabout the appointment. I called and there was no appointment booked. I made the appointment.I requested a call back fro Maria to discuss how much time I had after inspection to get the warranty. I called 2 days in arow. I was assured she wouldcall back. Nevercalled. Cancelled appointment on the morning of appointment. Left reason for cancelling on voice mail. No one called me back. They do not care whether I come there or not. More

Great service very good ND quick service Jean and the manager Henry are great and very helpful manager Henry are great and very helpful More

All services issues taken care of. Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) More

All services issues taken care of. Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) Great communication from Jerrick my Service Advisor. Best part was punctured tire was covered by Warranty:) More