Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
811 Reviews of Audi Fort Lauderdale - Service Center
Service was Great! Katrina took care of everything in the best and timely manner. After having had a bad service experience earlier in the season, Katrina was the Be Katrina took care of everything in the best and timely manner. After having had a bad service experience earlier in the season, Katrina was the Best! Henry is great as well. More
Nicole is always on top of things and gets me and my car taken care of. Nicole always works quickly and efficiently with a smile on her face. She is in asset to the team. taken care of. Nicole always works quickly and efficiently with a smile on her face. She is in asset to the team. More
First time since bought car there. Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, Fixed non working Speed Control. DID NOT FIX RADIO WHICH HAD SCREEN PROMPTS THAT IT WAS NOT WORKING , bring to dealership.. Brought in car at 10:15, said 2 hrs. gave service my cell and went to wait in coffee lounge upstairs. Was there until I came down at 4:30. Service rep left at 12.noon, never called to let me know car progress. Speed control fixed well. 2 days later screen came on WITH SAME RADIO Warning to have dealer repair !!! Called to speak with device supervisor, never received return call Worst service and follow up I have ever had for a new car. Seriously doubt Ft Laud. Audi cares about customer service based upon my experience. ( When I did come down, young gal rep was apologetic and had service repair man explain that whole 3 shifters had to be replaced at one time…extremely helpful and courteous! It is truly sad that I had to wait upstairs alone with no feedback on my cars repair progress earlier! More
Henry Cabrales provided prompt, professionally courteous response upon my appointed arrival despite the front desk being very busy with other customers. The scheduled service oil change, recall upgrade and response upon my appointed arrival despite the front desk being very busy with other customers. The scheduled service oil change, recall upgrade and two other recommended annual services suggestions were executed while I waited in a wonderfully quiet, comfortable waiting area sipping a delicious double espresso provided by the dealership. Audi Fort Lauderdale provided me with an experience that exceeded expectations; one that was benchmarked against other dealerships used in various parts of the United States as an Audi owner for more than 30 years. More
The service dept (Nicole Joyner) did an excellent job ensuring my car was repaired correctly and that I had minimum disruptions while the car was in for repair. I recommend them. ensuring my car was repaired correctly and that I had minimum disruptions while the car was in for repair. I recommend them. More