Audi Fort Lauderdale - Service Center
Fort Lauderdale, FL
819 Reviews of Audi Fort Lauderdale - Service Center
Nicole has been my service Advisor for my past few appointments and each time she's been great. Gets my requests completed in a timely manner and keeps me updated along the way. There's never any sur appointments and each time she's been great. Gets my requests completed in a timely manner and keeps me updated along the way. There's never any surprises. More
CleanWell mannered staffPrompt greeting upon Clean Well mannered staff Prompt greeting upon arrival Updated regularly Work requested completed in a timely manner. Car returned cleaner than w Clean Well mannered staff Prompt greeting upon arrival Updated regularly Work requested completed in a timely manner. Car returned cleaner than when dropped off. Service advisor informed me of available options. Have me her business card if I had questions or concerns. More
Brought my car in for a yearly check up. Was done, suggested I have the tires rotated which I agreed. Was finished in the time allotted. Great job. suggested I have the tires rotated which I agreed. Was finished in the time allotted. Great job. More
Very pleased with service & personnel for last 5 years -until last visit. Service rep was scattered when I showed up for my scheduled appointment, flustered & unprepared; another rep stepped in to take ca -until last visit. Service rep was scattered when I showed up for my scheduled appointment, flustered & unprepared; another rep stepped in to take care of me. Unprofessional experience, making me uncomfortable. Noticed big turnover in staff recently. Also, expected by vehicle to be washed after servicing, but bluntly told the machine was down; the right thing to do was to offer a rain check on a wash, but none was offered. In the future when shopping for a car, will be open to looking at other dealerships. More
Harold my service adviser got me squared away, communicated very well, and lined up a loaner quickly when the work was going to take longer than expected. very happy. communicated very well, and lined up a loaner quickly when the work was going to take longer than expected. very happy. More