Audi Fort Worth

We purchased our first Audi from Fort Worth Audi, a Certified Pre-Owned 2010 Audi S4 with the Prestige package. This was, without a doubt, the best car-purchasing experience myself or my wife has ever Certified Pre-Owned 2010 Audi S4 with the Prestige package. This was, without a doubt, the best car-purchasing experience myself or my wife has ever had. Zoran Gutic was EXTREMELY helpful from the very first email inquiry and very knowledgable about the car. He never tried to "sell" me the car, but instead made sure it was the right car for my tastes. He guided us from start to finish with finess and patience, always inviting more questions about the car or dealership and making sure all our questions were answered. Likewise, John, the Finance Manager, did not try to cram extended warrenties down our throats, but instead discussed in depth how long we planned to keep the car and what kind of driver I was (aggressive, leisurely, lots of miles each year, few miles each year), and tailored the extended coverage delivery based on that information (even steering us *away* from several categories of coverages). Every bit of the searching/buying/financing/extended coverage experience was low-pressure and very relaxed. I did purchase the nick and dent coverage because I'm nitpicky about paint blemishes etc, and a total freak when it comes to rim damage. All in all, the experience was the best we've had with a dealership, and my wife and I commented on that two or three times on our lengthy drive back to Houston last night in the S4. Whether looking for new or used, we will bring our business to this dealership time and again as long as future experiences remain at this stellar level. -Paul and Jes More

I just took possession of a 2013 Audi RS5. I had to order the vehicle, and the entire process was very easy. The sales person was great to work with and had a good knowledge of the vehicle and the bra order the vehicle, and the entire process was very easy. The sales person was great to work with and had a good knowledge of the vehicle and the brand. This is my 5th car purchased from this dealer. I purchased two Q5 and I had an A5 and S5. More

Very good staff and helpful my salesman Zoran was very accommodating through the whole ordering process. I will come back and buy for here again. accommodating through the whole ordering process. I will come back and buy for here again. More

I have serviced my car with both Austin and Kyle in the service department for a 2 years now. I understand why the parking lot is always full...I along with everyone that walk through the doors that I ha service department for a 2 years now. I understand why the parking lot is always full...I along with everyone that walk through the doors that I have seen are truly made to feel special and I trust the work that is done on my car. They work hard to make sure the prices are fair and the work is done right. They are always busy when I call or stop by, but I would rather do business with someone who values my car and wait a little bit than do business with anyone else! Thank you Fort Worth Audi for such an incredible experience! More

Called to make a service appt and was always sent to voice mail. Waited for a return call for three days. Called Director of Services. Left a voice mail. No response. I can't believe these guys do any b voice mail. Waited for a return call for three days. Called Director of Services. Left a voice mail. No response. I can't believe these guys do any business. More

Horrible in service department, left my car there on a Friday afternoon to replace a fan relay switch. My car sat there till Monday and still wasn't even looked at, the excuse was they where "busy" and "u Friday afternoon to replace a fan relay switch. My car sat there till Monday and still wasn't even looked at, the excuse was they where "busy" and "understaffed". Unless you want to be car-less for days without answers and to get the "run-around" on when your car will get looked at I recommend you go somewhere else. Would have expected much better for a Audi dealership.... More

Jeff Orth and Rick provided a very professional and courteous service when i bought a CPO Audi Q5 from Fort Worth Audi. Most of the details were worked out over the pohne and via email. When i showed u courteous service when i bought a CPO Audi Q5 from Fort Worth Audi. Most of the details were worked out over the pohne and via email. When i showed up to check the car, test drive and purchase it, the entire process was completed in about 2 hours (fast and friendly experience compared to my previous experiences at Toyota and Honda delaerships........although i still love my Toyota Avalon). Jeff spent about 20 to 30 mintues going over how all the features worked and how to set up the car including iPhone connection. I am happy with my experience at Fort Worth Audi and as long as the car performes well, i will be going back there for another Audi. More

Zoran and fort worth audi are the best customer service /car buying experience I have ever had. I would recommend them to all my friends. Great Job Zoran /car buying experience I have ever had. I would recommend them to all my friends. Great Job Zoran More

I first contact them via email and they responded very promptly and provided all the information I needed. Zoran is very friendly, courteous and one nice gentleman. He was very patient through out the p promptly and provided all the information I needed. Zoran is very friendly, courteous and one nice gentleman. He was very patient through out the processes from the time I made first contact till the purchase of the vehicle. During the pick up, he was very patient and took time to answer all our questions and waited outside till we drove off the parking lot! Kristin was awesome too. She was very quick in assisting us for procuring a loan and also while signing the papers. Overall, both Zoran and Kristen are a good team to work with and I would highly recomend them if you are in the market for a Audi. More

Collin was very helpful and knowledgeable. He made the buying experience easy and pain free. My recent purchase is the first Audi I've owned. He did a great job selling the car and the brand. I'm very hap buying experience easy and pain free. My recent purchase is the first Audi I've owned. He did a great job selling the car and the brand. I'm very happy with my car and have no complaints. Kristen was very helpful with the entire financing portion of this purchase. Both Collin and Kristen went above and beyond to ensure that everything was properly handled with my purchase. I highly recommend this dealership to anyone looking for a knowledgeable and friendly group of people who make you feel at home in their dealership. More