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Audi Fremont - Service Center

Fremont, CA

4.9
86 Lifetime Reviews Review Dealership

86 Reviews of Audi Fremont - Service Center

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April 24, 2021

"Audi service department was very helpful. Very happy with..."

- ecouto

Audi service department was very helpful. Very happy with the results. Antonio Vera was my representative and he was very attentive to my concerns. He was very nice and knowledgeable. !

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Recommend Dealer
Yes
Employees Worked With
Apr 28, 2021 -

Audi Fremont responded

Hi Ecouto, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Audi Fremont

April 17, 2021

"Audi service department employees were all very helpful,..."

- Rczeidan

Audi service department employees were all very helpful, and very nice. I was very happy with everyone there. My car was serviced in a very quick timeline. Thank you for the wonderful service and car wash.

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Recommend Dealer
Yes
Employees Worked With
Apr 20, 2021 -

Audi Fremont responded

Hello, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont

April 17, 2021

"Very pleasant and clean Everyone made you feel welcomed..."

- Lin

Very pleasant and clean Everyone made you feel welcomed And important! Explained everything that was done on my car. Answers any questions I had. Very impressive

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Recommend Dealer
Yes
Employees Worked With
Frank
Apr 20, 2021 -

Audi Fremont responded

Hello Lin, All of us at Audi Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fremont

April 13, 2021

"Very organized, clean with professional people. Front..."

- Puranham

Very organized, clean with professional people. Front desk person AJ was very nice, efficient and knowledgeable in his work . They finished work on time and I was able to pick up my car the same day

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Recommend Dealer
Yes
Employees Worked With
AJ
Apr 15, 2021 -

Audi Fremont responded

Hello, Thank you for business and the opportunity to serve you! Our team at Audi Fremont cares greatly about the guest experience and is happy to hear of the amazing efforts AJ and our team put forth seeing that service needs were attended to with the utmost of care. It is our greatest hope to continue this amazing support and service throughout every interaction you have with us. Kind Wishes, Your Friends and Family at Audi Fremont

March 31, 2021

"First and foremost I would like to thank David from the..."

- MTorres

First and foremost I would like to thank David from the service department thank you. I had an excellent experience with the service department. The people there are very nice and experienced. Also the manager and the young lady who helped me with the loaner car while my car was being serviced. Definitely going back if ever my card needs service.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : David de la Torre
Apr 01, 2021 -

Audi Fremont responded

Hello, Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi and appreciate you taking the time to recognize David and our team for the dedication to providing the ultimate level of service! Best Wishes, Your Friends and Family at Audi Fremont

March 18, 2021

"Alfred was very courteous and helpful when I took my car..."

- JD

Alfred was very courteous and helpful when I took my car in for the first service since I purchased it. He processed the service order quickly and had me in a loaner car in 10 minutes. I got updates via text and also a status report on the car once the service was done.

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Recommend Dealer
Yes
Employees Worked With
Mar 19, 2021 -

Audi Fremont responded

Hi JD, Thank you for being a loyal guest to our team at Audi Fremont and sharing your wonderful 5 star recommendations! We are truly grateful to have earned your business and thrilled to know you had another wonderful experience working with Alfred at your first service visit! It is our greatest hope to continue this excitement throughout your ownership experience and every interaction you have with us. Kind Regards, Your Friends and Family at Audi Fremont

March 13, 2021

"An outstanding experience, from arrival through vehicle..."

- jimtam

An outstanding experience, from arrival through vehicle pick up after service completed. The service are was sparkling clean, neat, well lighted and very organized. Our service advisor, Frank Santos was excellent.......friendly and professional. Could not think of even one small item to improve!

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Recommend Dealer
Yes
Employees Worked With
Frank Santos
Mar 18, 2021 -

Audi Fremont responded

Hi, All of us at Audi Fremont are so thrilled to have the opportunity to be a part in assisting you with the care and keep of your vehicle. It is wonderful to know of the great support and detailed service you receive while working with Frank and how much you enjoyed our beautiful facility. We are grateful to have earned your business and recommendations! Kind Wishes, Your Friends and Family at Audi Fremont

March 11, 2021

"Exceptional service from the time you drive up to pick..."

- Jill

Exceptional service from the time you drive up to pick up. Audi service reps are professional, prompt and reliable. I received an email with details of the service prior to pick up

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Recommend Dealer
Yes
Employees Worked With
Mar 11, 2021 -

Audi Fremont responded

Hi Jill, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are truly grateful for your business and loved reading about the great efforts put forth by our service team! Best, Your Friends and Family at Audi Fremont

March 01, 2021

"The dealership is clean and has very welcoming fill...."

- cmoore

The dealership is clean and has very welcoming fill. Employees are friendly and professional. They seem to go out of there way to make sure that your needs have been met.

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Recommend Dealer
Yes
Employees Worked With
Mar 01, 2021 -

Audi Fremont responded

Hello, Our team was pleased to read that you found our dealership to be the most welcoming & professional! We take great pride in serving our guests well and we are grateful to have earned your business We look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fremont

February 25, 2021

"Very friendly service personnel... I felt they valued me..."

- Dan

Very friendly service personnel... I felt they valued me as an Audi owner. They took the time to communicate the issue with my vehicle in a manner that was clear.

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Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 25, 2021 -

Audi Fremont responded

Hello, We absolutely value your feedback and thank you for the 5 star rating for our talented service team! Our team take greats pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Regards, Your Friends and Family at Audi Fremont

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